Service Disruption
Incident
Report for Authorize.net
Resolved
The issue regarding intermittent processing errors on the Heartland processor connection has now been fully resolved.
Reported Start Time: 24 July 2024 06:52 GMT
Reported End Time: 24 July 2024 13:39 GMT
Impact: Customers are now able to use the Heartland processor connection as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC18765082
Reported Start Time: 24 July 2024 06:52 GMT
Reported End Time: 24 July 2024 13:39 GMT
Impact: Customers are now able to use the Heartland processor connection as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC18765082
Monitoring
Authorize.net are aware of intermittent processing errors on the Heartland processor connection. This disruption has been mitigated and we are no longer seeing errors, however we are continuing to investigate
Reported Start Time: 24 July 2024 06:52 GMT
Reported End Time: 24 July 2024 13:39 GMT
Impact: This may have impacted some Visa cardholders' ability to make payments.
Reported Start Time: 24 July 2024 06:52 GMT
Reported End Time: 24 July 2024 13:39 GMT
Impact: This may have impacted some Visa cardholders' ability to make payments.
This incident affected: Portals (Access/Login - Merchant Interface/Portal, Access/Login - Partner Interface/Portal).