Planned System Maintenance - SSL Certificate Change - Production Environment - September 21st, 2026
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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 2026 - 00:00 UTC
Aug 31, 2026 - 00:00 UTC
Scheduled - Authorize.net is updating their SSL/TLS certificates that applications and websites use to communicate with our systems.
This change may impact both browser-based and server-to-server interactions, including API users, Mobile Point of Sale (mPOS), Windows POS (VPOS app), and In-Person SDK users. Update schedule -Production - September 21st, 2026.
You may need to take action if you are taking any of the following:
Scenarios Requiring Action:
- Users whose applications or websites pin the leaf certificate will need to update their settings.
- Users whose applications or websites use custom trust stores will need to import the DigiCert CAs.
- Users whose applications or websites pin to the CAs will need to update their pins.
To minimize the impact of future certificate renewals, Authorize.net recommends that merchants, partners, and developers:
- Trust the appropriate Root and Intermediate Certificate Authorities (CA).
- Use standard operating system or platform certificate validation.
- Allow certificate chain validation.
- Avoid pinning individual server certificates whenever possible.
- Avoid dependencies on certificate thumbprints, serial numbers, or expiration dates.
We advise reaching out to your solution providers, developers, or website hosts for assistance with these changes if they are needed.
We have also uploaded the needed certificate to our support article which you can find here:
Where can I find the latest version of Authorize.nets server-level SSL certificates? - 000003009 - https://onevisa.crm.dynamics.com/main.aspx?appid=78eb1b8a-643f-ec11-8c60-0022480a0745&forceUCI=1&newWindow=true&pagetype=entityrecord&etn=knowledgearticle&id=936131f5-df9f-f111-b8dc-70a8a59cdbf8&formid=fe79616a-90c9-4e39-aaab-cc82b848c6dc
For additional details and to download the necessary certificates, please refer to our support article: Entrust to DigiCert SSL Certificate Migration
Aug 31, 2026 00:00 - Sep 22, 2026 00:00 UTC
This change may impact both browser-based and server-to-server interactions, including API users, Mobile Point of Sale (mPOS), Windows POS (VPOS app), and In-Person SDK users. Update schedule -Production - September 21st, 2026.
You may need to take action if you are taking any of the following:
Scenarios Requiring Action:
- Users whose applications or websites pin the leaf certificate will need to update their settings.
- Users whose applications or websites use custom trust stores will need to import the DigiCert CAs.
- Users whose applications or websites pin to the CAs will need to update their pins.
To minimize the impact of future certificate renewals, Authorize.net recommends that merchants, partners, and developers:
- Trust the appropriate Root and Intermediate Certificate Authorities (CA).
- Use standard operating system or platform certificate validation.
- Allow certificate chain validation.
- Avoid pinning individual server certificates whenever possible.
- Avoid dependencies on certificate thumbprints, serial numbers, or expiration dates.
We advise reaching out to your solution providers, developers, or website hosts for assistance with these changes if they are needed.
We have also uploaded the needed certificate to our support article which you can find here:
Where can I find the latest version of Authorize.nets server-level SSL certificates? - 000003009 - https://onevisa.crm.dynamics.com/main.aspx?appid=78eb1b8a-643f-ec11-8c60-0022480a0745&forceUCI=1&newWindow=true&pagetype=entityrecord&etn=knowledgearticle&id=936131f5-df9f-f111-b8dc-70a8a59cdbf8&formid=fe79616a-90c9-4e39-aaab-cc82b848c6dc
For additional details and to download the necessary certificates, please refer to our support article: Entrust to DigiCert SSL Certificate Migration
Aug 31, 2026 00:00 - Sep 22, 2026 00:00 UTC
Monitoring - Authorize.net has implemented backend changes to mitigate the issue affecting the Simple Checkout service.
We are continuing to monitor the Simple Checkout service for discrepancies and will provide updates until the issue has been resolved.
Impact: The issue has been mitigated and customers are now able to use the Simple Checkout service as expected
Reported Start Time: 03 August 2026, 21:14 GMT
Reported End Time: 20 August 2026 19:00 GMT
Next Update: As current status changes.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC26672537
Aug 20, 2026 - 19:01 UTC
We are continuing to monitor the Simple Checkout service for discrepancies and will provide updates until the issue has been resolved.
Impact: The issue has been mitigated and customers are now able to use the Simple Checkout service as expected
Reported Start Time: 03 August 2026, 21:14 GMT
Reported End Time: 20 August 2026 19:00 GMT
Next Update: As current status changes.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC26672537
Aug 20, 2026 - 19:01 UTC
Update - Authorize.net continues to investigate the cause and working urgently to resolve the issue.
For the time being, users are advised to enable Advanced Fraud Detection Suite filters to identify any suspicious transaction activity with a filter action of Do Not Authorize and Hold For Review.
(Enhanced AVS, Enhanced CCV, Daily Velocity, Hour Velocity, Amount).
Reported Start Time: 03 August 2026, 21:14 GMT
Next Update: As current status changes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center
Incident #: INC26672537
Aug 13, 2026 - 19:25 UTC
For the time being, users are advised to enable Advanced Fraud Detection Suite filters to identify any suspicious transaction activity with a filter action of Do Not Authorize and Hold For Review.
(Enhanced AVS, Enhanced CCV, Daily Velocity, Hour Velocity, Amount).
Reported Start Time: 03 August 2026, 21:14 GMT
Next Update: As current status changes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center
Incident #: INC26672537
Aug 13, 2026 - 19:25 UTC
Investigating - Authorize.net is aware of an issue that is currently affecting Simple Checkout processing.
We are investigating the cause and working urgently to resolve the issue.
Impact:
Clients using Simple Checkout may see unexpected processing volumes.
Reported Start Time: 03 August 2026, 21:14 GMT
Next Update: As current status changes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center
Incident #: INC26672537
Aug 11, 2026 - 23:09 UTC
We are investigating the cause and working urgently to resolve the issue.
Impact:
Clients using Simple Checkout may see unexpected processing volumes.
Reported Start Time: 03 August 2026, 21:14 GMT
Next Update: As current status changes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center
Incident #: INC26672537
Aug 11, 2026 - 23:09 UTC
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