In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 04, 2023 - 14:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Update - We will be undergoing scheduled maintenance during this time.
Scheduled - On 6/4/2023 we will be implementing planned payment gateway updates for Authorize.net beginning at 7:00 AM Pacific.

For details on services intermittently inaccessible, please see our support article: Planned System Maintenance Service Impact

Though each service will be affected during the update, no service should be unavailable for more than 2-3 minutes and the expected window of impact is from 7 AM PT – 9 AM PT.

We apologize for any inconvenience this may cause and thank you for your patience as we work to enhance the payment gateway.

Update - We are sharing additional information about an issue affecting the Virtual Point of Sale 2 (VPOS2) service degradation.

We are working urgently to mitigate the issue, and we appreciate your patience.

Impact: Users may experience issues with printing VPOS2 receipts, Authentication Failures and Session Timeouts.

Reported Start Time: 03/31/2023.

Next Update: When status changes.

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC15743494

Apr 17, 2023 - 16:56 UTC
Identified - We are sharing additional information about an issue affecting the Virtual Point of Sale 2 (VPOS2) service degradation. We are aware of the issues and working on a solution as quickly as possible. We will update you here as soon as a meaningful update becomes available.

Impact: Users may experience issues with printing VPOS2 receipts.

Reported Start Time: 03/31/2023

Next Update: When status changes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC15743494

Apr 14, 2023 - 23:39 UTC
Update - We continue our investigation into the Virtual Point of Sale transaction printing issue and are working urgently to resolve the issue.

Impact: Users may experience issues with Virtual Point of Sale transaction printing.

Reported Start Time: 03/31/2023

Next Update: When the status changes.

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC15743494

Apr 03, 2023 - 21:43 UTC
Investigating - Authorize.net is aware of an issue that is currently affecting Virtual Point of Sale transaction printing.

We are investigating the cause and working urgently to resolve the issue.

Impact: Users may experience issues with printing Virtual Point of Sale 2 (vPOS2) receipts.

Reported Start Time: 03/31/2023

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC15743494

Apr 03, 2023 - 20:33 UTC

About This Site

We use this page to communicate service availability and status. Subscribe to get real-time updates via Email, SMS.

For more information on our status page and how to use it, read our support article Authorize.net status page

API Connection/Endpoints ? Operational
Corporate and Support Web Sites ? Operational
Corporate Site ? Operational
Developer Center ? Operational
Status Page ? Operational
Support Center ? Operational
Payment Gateway Processing Under Maintenance
AIB Merchant Services (AIBMS) ? Under Maintenance
American Express Direct ? Under Maintenance
Barclays Merchant Services ? Under Maintenance
Cardnet Under Maintenance
Chase Paymentech Solutions ? Under Maintenance
eCheck/ACH Under Maintenance
Elavon Under Maintenance
EVO Under Maintenance
FdiAus Under Maintenance
First Data Nashville Under Maintenance
First Data Omaha Under Maintenance
Global Payments North America (GPN) ? Under Maintenance
HBOS Under Maintenance
Heartland Payment Systems Under Maintenance
Heritage Worldpay Under Maintenance
HSBC Under Maintenance
NAB EPX Under Maintenance
Streamline Under Maintenance
TSYS Acquiring Solutions ? Under Maintenance
Vantiv ? Under Maintenance
WestPac Under Maintenance
Payment Services Under Maintenance
Account Updater Under Maintenance
Advance Fraud Detection Suite Under Maintenance
Customer Information Manager Under Maintenance
Customer Invoicing Under Maintenance
Digital Payments ? Under Maintenance
Recurring Billing Under Maintenance
Simple Checkout Under Maintenance
Portals ? Under Maintenance
Access/Login - Merchant Interface ? Under Maintenance
Access/Login - mPOS ? Under Maintenance
Access/Login - Partner Interface ? Under Maintenance
Access/Login - VPOS ? Under Maintenance
Add Merchant - Partner Interface Under Maintenance
Batch/File Upload - Merchant Interface Under Maintenance
Reports - Merchant Interface Under Maintenance
Reports - Partner Interface Under Maintenance
Transaction Search - Merchant Interface Under Maintenance
Virtual Terminal - Merchant Interface Under Maintenance
Sandbox/Testing Environment ? Operational
API Connection/Endpoints ? Operational
Payment Gateway Processing Operational
Payment Services Operational
Portals ? Operational
Settlement/Batching Operational
Settlement/Batching ? Under Maintenance
AIB Merchant Services (AIBMS) ? Under Maintenance
American Express Direct ? Under Maintenance
Barclays Merchant Services ? Under Maintenance
Cardnet Under Maintenance
Chase Paymentech Solutions ? Under Maintenance
eCheck/ACH Under Maintenance
Elavon Under Maintenance
EVO Under Maintenance
FdiAus Under Maintenance
First Data Nashville Under Maintenance
First Data Omaha Under Maintenance
Global Payments North America (GPN) ? Under Maintenance
HBOS Under Maintenance
Heartland Payment Systems Under Maintenance
Heritage Worldpay Under Maintenance
HSBC Under Maintenance
NAB EPX Under Maintenance
Streamline Under Maintenance
TSYS Acquiring Solutions ? Under Maintenance
Vantiv ? Under Maintenance
WestPac Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - We are changing this networking update to now be performed on June 8, 2023 (10pm PDT)/June 9, 2023 (5:00am GMT).
May 22, 2023 - 16:51 UTC
Scheduled - On May 24, 2023 (5 GMT/10:00pm PT) we will be performing networking updates for Production, beginning at 10:00pm Pacific. This update will remove support for CBC ciphers and add support for TLS v1.3.

ECDHE GCM are preferred ciphers to be used at this time. This change will only impact API connections and integrations.

For more information, please see our support article: Authorize.net TLS and Cipher Support

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center

Apr 20, 2023 - 23:24 UTC
Past Incidents
Jun 4, 2023

Unresolved incident: Planned System Maintenance Notification Production - June 4th, 2023.

Jun 3, 2023

No incidents reported.

Jun 2, 2023
Completed - The scheduled maintenance has been completed.
Jun 2, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 00:01 UTC
Scheduled - On 6/1/2023, we will be implementing planned payment gateway updates for Authorize.net, beginning at 5:00 PM Pacific.

During this maintenance, the Authorize.net invoicing service will be unavailable for a period of 4 hours while we complete this system maintenance.

We apologize for any inconvenience this may cause and thank you for your patience as we work to enhance the payment gateway.

May 30, 22:40 UTC
Jun 1, 2023

No incidents reported.

May 31, 2023

No incidents reported.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.