In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 04, 2023 - 14:00 UTC
Jun 04, 2023 - 14:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Update - We will be undergoing scheduled maintenance during this time.
Scheduled - On 6/4/2023 we will be implementing planned payment gateway updates for Authorize.net beginning at 7:00 AM Pacific.
For details on services intermittently inaccessible, please see our support article: Planned System Maintenance Service Impact
Though each service will be affected during the update, no service should be unavailable for more than 2-3 minutes and the expected window of impact is from 7 AM PT – 9 AM PT.
We apologize for any inconvenience this may cause and thank you for your patience as we work to enhance the payment gateway.
For details on services intermittently inaccessible, please see our support article: Planned System Maintenance Service Impact
Though each service will be affected during the update, no service should be unavailable for more than 2-3 minutes and the expected window of impact is from 7 AM PT – 9 AM PT.
We apologize for any inconvenience this may cause and thank you for your patience as we work to enhance the payment gateway.
Update - We are sharing additional information about an issue affecting the Virtual Point of Sale 2 (VPOS2) service degradation.
We are working urgently to mitigate the issue, and we appreciate your patience.
Impact: Users may experience issues with printing VPOS2 receipts, Authentication Failures and Session Timeouts.
Reported Start Time: 03/31/2023.
Next Update: When status changes.
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC15743494
Apr 17, 2023 - 16:56 UTC
We are working urgently to mitigate the issue, and we appreciate your patience.
Impact: Users may experience issues with printing VPOS2 receipts, Authentication Failures and Session Timeouts.
Reported Start Time: 03/31/2023.
Next Update: When status changes.
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC15743494
Apr 17, 2023 - 16:56 UTC
Identified - We are sharing additional information about an issue affecting the Virtual Point of Sale 2 (VPOS2) service degradation. We are aware of the issues and working on a solution as quickly as possible. We will update you here as soon as a meaningful update becomes available.
Impact: Users may experience issues with printing VPOS2 receipts.
Reported Start Time: 03/31/2023
Next Update: When status changes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC15743494
Apr 14, 2023 - 23:39 UTC
Impact: Users may experience issues with printing VPOS2 receipts.
Reported Start Time: 03/31/2023
Next Update: When status changes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC15743494
Apr 14, 2023 - 23:39 UTC
Update - We continue our investigation into the Virtual Point of Sale transaction printing issue and are working urgently to resolve the issue.
Impact: Users may experience issues with Virtual Point of Sale transaction printing.
Reported Start Time: 03/31/2023
Next Update: When the status changes.
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC15743494
Apr 03, 2023 - 21:43 UTC
Impact: Users may experience issues with Virtual Point of Sale transaction printing.
Reported Start Time: 03/31/2023
Next Update: When the status changes.
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC15743494
Apr 03, 2023 - 21:43 UTC
Investigating - Authorize.net is aware of an issue that is currently affecting Virtual Point of Sale transaction printing.
We are investigating the cause and working urgently to resolve the issue.
Impact: Users may experience issues with printing Virtual Point of Sale 2 (vPOS2) receipts.
Reported Start Time: 03/31/2023
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC15743494
Apr 03, 2023 - 20:33 UTC
We are investigating the cause and working urgently to resolve the issue.
Impact: Users may experience issues with printing Virtual Point of Sale 2 (vPOS2) receipts.
Reported Start Time: 03/31/2023
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC15743494
Apr 03, 2023 - 20:33 UTC
About This Site
We use this page to communicate service availability and status. Subscribe to get real-time updates via Email, SMS.
For more information on our status page and how to use it, read our support article Authorize.net status page
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AIB Merchant Services (AIBMS)
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American Express Direct
?
Under Maintenance
Barclays Merchant Services
?
Under Maintenance
Cardnet
Under Maintenance
Chase Paymentech Solutions
?
Under Maintenance
eCheck/ACH
Under Maintenance
Elavon
Under Maintenance
EVO
Under Maintenance
FdiAus
Under Maintenance
First Data Nashville
Under Maintenance
First Data Omaha
Under Maintenance
Global Payments North America (GPN)
?
Under Maintenance
HBOS
Under Maintenance
Heartland Payment Systems
Under Maintenance
Heritage Worldpay
Under Maintenance
HSBC
Under Maintenance
NAB EPX
Under Maintenance
Streamline
Under Maintenance
TSYS Acquiring Solutions
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Under Maintenance
Vantiv
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Under Maintenance
WestPac
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Operational
Degraded Performance
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Scheduled Maintenance
Planned System Maintenance Notification Production – June 8, 2023
Jun 8, 2023 05:00-06:00 UTC
Update -
We are changing this networking update to now be performed on June 8, 2023 (10pm PDT)/June 9, 2023 (5:00am GMT).
May 22, 2023 - 16:51 UTC
May 22, 2023 - 16:51 UTC
Scheduled -
On May 24, 2023 (5 GMT/10:00pm PT) we will be performing networking updates for Production, beginning at 10:00pm Pacific. This update will remove support for CBC ciphers and add support for TLS v1.3.
ECDHE GCM are preferred ciphers to be used at this time. This change will only impact API connections and integrations.
For more information, please see our support article: Authorize.net TLS and Cipher Support
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Apr 20, 2023 - 23:24 UTC
ECDHE GCM are preferred ciphers to be used at this time. This change will only impact API connections and integrations.
For more information, please see our support article: Authorize.net TLS and Cipher Support
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Apr 20, 2023 - 23:24 UTC