Update - Sandbox access has been restored. At this time, transaction email receipts are unavailable, and new accounts cannot be created. We are continuing to work to restore full access.
Impact: The Sandbox/Testing Environment is now available with reduced functionality.
Reported Start Time: 24 January 2025
Next Update: Within 12 hours, or as current status changes.
Jan 24, 2025 - 22:59 UTC
Impact: The Sandbox/Testing Environment is now available with reduced functionality.
Reported Start Time: 24 January 2025
Next Update: Within 12 hours, or as current status changes.
Jan 24, 2025 - 22:59 UTC
Identified - Authorize.net has identified an issue that is currently affecting the Sandbox/Testing Environment.
We appreciate your patience as we work urgently to resolve the issue.
Impact: The Sandbox/Testing Environment is currently unavailable for merchant testing.
Reported Start Time: 24 January 2025
Next Update: Within 12 hours, or as current status changes.
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Incident #: INC19857618
Jan 24, 2025 - 13:45 UTC
We appreciate your patience as we work urgently to resolve the issue.
Impact: The Sandbox/Testing Environment is currently unavailable for merchant testing.
Reported Start Time: 24 January 2025
Next Update: Within 12 hours, or as current status changes.
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Incident #: INC19857618
Jan 24, 2025 - 13:45 UTC
About This Site
We use this page to communicate service availability and status. Subscribe to get real-time updates via Email, SMS.
For more information on our status page and how to use it, read our support article Authorize.net status page
API Connection/Endpoints
Operational
Accept Suite
?
Operational
Advance Integration Method (AIM)
?
Operational
Authorize.net API
?
Operational
Boarding API
?
Operational
OAuth
?
Operational
Server Integration Method (SIM)
?
Operational
Webhooks
?
Operational
Corporate and Support Web Sites
?
Operational
Corporate Site
?
Operational
Developer Center
?
Operational
Status Page
?
Operational
Support Center
?
Operational
Payment Gateway Processing
Operational
AIB Merchant Services (AIBMS)
?
Operational
American Express Direct
?
Operational
Barclays Merchant Services
?
Operational
Cardnet
Operational
Chase Paymentech Solutions
?
Operational
eCheck/ACH
Operational
Elavon
Operational
EVO
Operational
FdiAus
Operational
First Data Nashville
Operational
First Data Omaha
Operational
Global Payments North America (GPN)
?
Operational
HBOS
Operational
Heartland Payment Systems
Operational
Heritage Worldpay
Operational
HSBC
Operational
NAB EPX
Operational
Streamline
Operational
TSYS Acquiring Solutions
?
Operational
Vantiv
?
Operational
WestPac
Operational
Payment Services
Operational
Account Updater
Operational
Batch/File Upload
Operational
Card Present Processing
Operational
Customer Information Manager
Operational
Customer Invoicing
Operational
Digital Payments
?
Operational
Recurring Billing
Operational
Simple Checkout
Operational
Virtual Terminal
Operational
Portals
?
Operational
Access/Login - Merchant Interface/Portal
?
Operational
Access/Login - Mobile Point of Sale (mPOS)
?
Operational
Access/Login - Partner Interface/Portal
?
Operational
Access/Login - Virtual Point of Sale (VPOS)
?
Operational
Add/Manage Merchant - Partner Interface/Portal
Operational
Reports - Merchant Interface/Portal
Operational
Reports - Partner Interface/Portal
Operational
Transaction Management/Search - Merchant Interface/Portal
Operational
Risk
Operational
Advance Fraud Detection Suite
?
Operational
Sandbox/Testing Environment
?
Under Maintenance
API Connection/Endpoints
?
Under Maintenance
Payment Gateway Processing
Under Maintenance
Payment Services
?
Under Maintenance
Portals
?
Under Maintenance
Risk
?
Under Maintenance
Settlement/Batching
Under Maintenance
Settlement/Batching
?
Operational
AIB Merchant Services (AIBMS)
?
Operational
American Express Direct
?
Operational
Barclays Merchant Services
?
Operational
Cardnet
Operational
Chase Paymentech Solutions
?
Operational
eCheck/ACH
Operational
Elavon
Operational
EVO
Operational
FdiAus
Operational
First Data Nashville
Operational
First Data Omaha
Operational
Global Payments North America (GPN)
?
Operational
HBOS
Operational
Heartland Payment Systems
Operational
Heritage Worldpay
Operational
HSBC
Operational
NAB EPX
Operational
Streamline
Operational
TSYS Acquiring Solutions
?
Operational
Vantiv
?
Operational
WestPac
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Planned System Maintenance Update - SSL Certificate Change – Sandbox and Production Environments
Feb 4, 2025 04:00 - May 5, 2025 03:00 UTC
Update -
Authorize.net is changing the SSL/TLS certificates that applications and websites use to communicate with our systems, moving from Entrust to DigiCert.
However, due to issues encountered since implementing our Digicert SSL/TLS certificate update and the impact that it has had on some of our tools and services, we have reverted back to the original Entrust certificates. We will be re-evaluating impact and looking at a future date for implementing the new certificates.
This change will impact both browser-based and server-to-server interactions.
Scenarios Requiring Action:
• Users whose applications or websites pin the leaf certificates will need to update their settings.
• Users whose applications or websites use custom trust stores will need to import the DigiCert CAs.
• Users whose applications or websites pin to the CAs will need to update their pins.
Should you encounter any errors after pinning to the new Digicert certificates, you will need to make the necessary changes and re-install Entrust certificates. We advise reaching out to your solution providers, developers, or website hosts for assistance with these changes if they are needed.
Scheduled: 04:00 GMT
Sandbox/Production: February 4, 2025
Jan 13, 2025 - 20:26 UTC
However, due to issues encountered since implementing our Digicert SSL/TLS certificate update and the impact that it has had on some of our tools and services, we have reverted back to the original Entrust certificates. We will be re-evaluating impact and looking at a future date for implementing the new certificates.
This change will impact both browser-based and server-to-server interactions.
Scenarios Requiring Action:
• Users whose applications or websites pin the leaf certificates will need to update their settings.
• Users whose applications or websites use custom trust stores will need to import the DigiCert CAs.
• Users whose applications or websites pin to the CAs will need to update their pins.
Should you encounter any errors after pinning to the new Digicert certificates, you will need to make the necessary changes and re-install Entrust certificates. We advise reaching out to your solution providers, developers, or website hosts for assistance with these changes if they are needed.
Scheduled: 04:00 GMT
Sandbox/Production: February 4, 2025
Jan 13, 2025 - 20:26 UTC
Scheduled -
Apologies for the confusion. This Maintenance will be scheduled on January 15, 2025.
Updates will be provided nearer to date.
Nov 08, 2024 - 00:19 UTC
Updates will be provided nearer to date.
Nov 08, 2024 - 00:19 UTC
Update -
Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 08, 2024 - 00:16 UTC
Nov 08, 2024 - 00:16 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 08, 2024 - 00:10 UTC
Nov 08, 2024 - 00:10 UTC
Scheduled -
Authorize.net is changing the SSL/TLS certificates that applications and websites use to communicate with our systems, moving from Entrust to DigiCert. This change will impact both browser-based and server-to-server interactions.
Scenarios Requiring Action:
Users whose applications or websites pin the leaf certificate will need to update their settings.
Users whose applications or websites use custom trust stores will need to import the DigiCert CAs.
Users whose applications or websites pin to the CAs will need to update their pins.
We advise reaching out to your solution providers, developers, or website hosts for assistance with these changes if they are needed.
Schedule:January 15, 2025
Sandbox/Production: January 15, 2025
For additional details and to download the necessary certificates, please refer to our support article: Entrust to DigiCert SSL Certificate Migration
Nov 08, 2024 - 00:09 UTC
Scenarios Requiring Action:
Users whose applications or websites pin the leaf certificate will need to update their settings.
Users whose applications or websites use custom trust stores will need to import the DigiCert CAs.
Users whose applications or websites pin to the CAs will need to update their pins.
We advise reaching out to your solution providers, developers, or website hosts for assistance with these changes if they are needed.
Schedule:January 15, 2025
Sandbox/Production: January 15, 2025
For additional details and to download the necessary certificates, please refer to our support article: Entrust to DigiCert SSL Certificate Migration
Nov 08, 2024 - 00:09 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 2024 - 01:00 UTC
Oct 31, 2024 - 01:00 UTC
Scheduled -
Authorize.net is changing the SSL/TLS certificates that applications and websites use to communicate with our systems, moving from Entrust to DigiCert.
However, due to issues encountered since implementing our Digicert SSL/TLS certificate update and the impact that it has had on some of our tools and services, we have reverted back to the original Entrust certificates. We will be re-evaluating impact and looking at a future date for implementing the new certificates.
This change will impact both browser-based and server-to-server interactions.
Scenarios Requiring Action:
• Users whose applications or websites pin the leaf certificates will need to update their settings.
• Users whose applications or websites use custom trust stores will need to import the DigiCert CAs.
• Users whose applications or websites pin to the CAs will need to update their pins.
Should you encounter any errors after pinning to the new Digicert certificates, you will need to make the necessary changes and re-install Entrust certificates. We advise reaching out to your solution providers, developers, or website hosts for assistance with these changes if they are needed.
Scheduled: 15:00 GMT
Sandbox/Production: October 25th, 2024
Oct 31, 2024 - 00:46 UTC
However, due to issues encountered since implementing our Digicert SSL/TLS certificate update and the impact that it has had on some of our tools and services, we have reverted back to the original Entrust certificates. We will be re-evaluating impact and looking at a future date for implementing the new certificates.
This change will impact both browser-based and server-to-server interactions.
Scenarios Requiring Action:
• Users whose applications or websites pin the leaf certificates will need to update their settings.
• Users whose applications or websites use custom trust stores will need to import the DigiCert CAs.
• Users whose applications or websites pin to the CAs will need to update their pins.
Should you encounter any errors after pinning to the new Digicert certificates, you will need to make the necessary changes and re-install Entrust certificates. We advise reaching out to your solution providers, developers, or website hosts for assistance with these changes if they are needed.
Scheduled: 15:00 GMT
Sandbox/Production: October 25th, 2024
Oct 31, 2024 - 00:46 UTC