All Systems Operational

About This Site

Current System Status:-

Advanced Fraud Detection Suite (AFDS)   Operational
API End Points   Operational
Automated Recurring Billing (ARB)   Operational
Customer Information Manager (CIM)   Operational
Settlement/Batching Operational
Credit Cards   Operational
eCheck.Net/ACH   Operational
Transaction Processing Operational
Credit Cards   Operational
eCheck.Net/ACH   Operational
Merchant Interface (MINT) Operational
Access/Login   Operational
Reports/Transaction Search   Operational
Batch/File Upload   Operational
Partner Interface (PINT) Operational
Access/Login   Operational
Reporting   Operational
Virtual Point of Sale (VPOS) Operational
Access/Login   Operational
Sandbox Environment   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
System Downtime - 10/20/2018 Oct 20, 21:00-21:30 PDT
Update - Please be aware the schedule maintenance for October 06, 2018 has moved to October 20, 2018. We apologize for any inconvenience this may cause and thank you for your patience as we work to enhance the payment gateway.
Oct 4, 08:15 PDT
Scheduled - On Saturday, October 20, 2018, we will be implementing planned payment gateway updates. Beginning at 09:00 PM until 09:30 PM Pacific, the following services will be intermittently inaccessible:

•Follow-on transactions (voids, refunds and "Prior Authorization Capture" transactions)
•Merchant Interface access, including Virtual Point of Sale (VPOS) access
•Reseller and Partner Interface access
•The Authorize.Net hosted payment form and Simple Checkout
•CAPTCHA verification
•Customer Information Manager (CIM) API
•Automated Recurring Billing (ARB) API
•Advanced Fraud Detection Suite (AFDS) transactions will process as if AFDS filters are not enabled
•Authorize.Net mPOS app transaction processing (Android and iOS)
•Verified Merchant Seal

Though each service will be affected during the updates, no service should be unavailable for the entire 30-minute window. We apologize for any inconvenience this may cause and thank you for your patience as we work to enhance the payment gateway.
Oct 4, 08:00 PDT
Past Incidents
Oct 18, 2018

No incidents reported today.

Oct 17, 2018

No incidents reported.

Oct 16, 2018

No incidents reported.

Oct 15, 2018

No incidents reported.

Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018
Resolved - This incident has been resolved.
Oct 12, 04:32 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 12, 04:04 PDT
Investigating - We are aware of an issue that is currently affecting the Merchant Interface. We are working to identify the issue as quickly as possible and apologize for any disruption.
Oct 12, 03:28 PDT
Oct 11, 2018

No incidents reported.

Oct 10, 2018
Resolved - The issue affecting transaction settlement has now been resolved. If you have further questions, please contact Customer Support.
Oct 10, 08:12 PDT
Monitoring - We have implemented a resolution and are monitoring to make sure the issue is resolved.
Oct 10, 05:54 PDT
Update - We are continuing to investigate this issue.
Oct 10, 03:25 PDT
Update - We are continuing to investigate this issue.
Oct 10, 02:53 PDT
Update - We are continuing to investigate this issue.
Oct 10, 02:34 PDT
Investigating - We are aware of an issue that is currently affecting transaction settlement for some merchants. We are working to resolve the issue as quickly as possible and apologize for any disruption.
Oct 10, 00:39 PDT
Oct 9, 2018

No incidents reported.

Oct 8, 2018

No incidents reported.

Oct 7, 2018

No incidents reported.

Oct 6, 2018
Resolved - The issue affecting Merchant Interface using the Virtual Terminal and some API errors has been resolved. If you have further questions, please contact Customer Support.
Oct 6, 08:28 PDT
Monitoring - We have implemented a resolution and are monitoring to make sure the issue is resolved.
Oct 6, 07:38 PDT
Investigating - We are aware of an issue that is currently affecting some merchants submitting transactions in the Merchant Interface using the Virtual Terminal and some API errors. We are working to resolve the issue as quickly as possible and apologize for any disruption.
Oct 6, 07:15 PDT
Oct 5, 2018

No incidents reported.

Oct 4, 2018

No incidents reported.