End of Life - Legacy mPOS & In-Person SDK Upgrade
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 03, 2025 - 21:52 UTC
Scheduled - We have released payment gateway updates for Production that will disable the ability to log into our legacy mPOS app (mPOS 1.0), bringing the legacy app to End of Life and requiring clients to use the latest mPOS 2.0 app.

This will also cause any client using Biometric login on the mPOS 2.0 app to need to re-enable Biometrics.
To re-enable Biometrics please follow the below steps:

1) Users will need to log in using username and Password -> get the OTP and successfully log in
2) Navigate to Settings -> Security - Biometrics -> Disable biometrics -> Enable biometrics - at this point the app will log out
3) User needs to log in using username and password -> get the OTP -> enable biometrics
This release will also affect any 3rd party applications using our In-Person SDK and will require those applications to upgrade to the latest In-Person SDK.

Please refer to our Knowledge Articles for more information. https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-08661

We apologize for any inconvenience this may cause and thank you for your patience as we work to enhance the payment gateway.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center
Nov 3, 2025 21:52-22:52 UTC

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API Connection/Endpoints Operational
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Authorize.net API ? Operational
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American Express Direct ? Operational
Barclays Merchant Services ? Operational
Cardnet Operational
Chase Paymentech Solutions ? Operational
eCheck/ACH Operational
Elavon Operational
EVO Operational
FdiAus Operational
First Data Nashville Operational
First Data Omaha Operational
Global Payments North America (GPN) ? Operational
HBOS Operational
Heartland Payment Systems Operational
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Recurring Billing Operational
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Access/Login - Merchant Interface/Portal ? Operational
Access/Login - Mobile Point of Sale (mPOS) ? Operational
Access/Login - Partner Interface/Portal ? Operational
Access/Login - Virtual Point of Sale (VPOS) ? Operational
Add/Manage Merchant - Partner Interface/Portal Operational
Reports - Merchant Interface/Portal Operational
Reports - Partner Interface/Portal Operational
Transaction Management/Search - Merchant Interface/Portal Operational
Risk Operational
Advance Fraud Detection Suite ? Operational
Sandbox/Testing Environment ? Operational
API Connection/Endpoints ? Operational
Payment Gateway Processing Operational
Payment Services ? Operational
Portals ? Operational
Risk ? Operational
Settlement/Batching Operational
Settlement/Batching ? Operational
AIB Merchant Services (AIBMS) ? Operational
American Express Direct ? Operational
Barclays Merchant Services ? Operational
Cardnet Operational
Chase Paymentech Solutions ? Operational
eCheck/ACH Operational
Elavon Operational
EVO Operational
FdiAus Operational
First Data Nashville Operational
First Data Omaha Operational
Global Payments North America (GPN) ? Operational
HBOS Operational
Heartland Payment Systems Operational
Heritage Worldpay Operational
HSBC Operational
NAB EPX Operational
Streamline Operational
TSYS Acquiring Solutions ? Operational
Vantiv ? Operational
WestPac Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned System Maintenance Notification Production Nov 7, 2025 14:30-15:30 UTC

On 11/7/2025, we will be implementing necessary network updates for Production and Sandbox, beginning at 6:30 PM Pacific.

For details on services intermittently inaccessible, please see our support article: Planned System Maintenance Service Impact

Though each service will be affected during the updates, no service should be unavailable for the entire 30-minute window.

Additionally, we have also posted a maintenance notice for these changes on our Authorize.net DEV site which can be viewed here: Developer Site

We apologize for any inconvenience this may cause and thank you for your patience as we work to enhance the payment gateway.
Posted on Nov 06, 2025 - 19:14 UTC
Nov 6, 2025

No incidents reported today.

Nov 5, 2025
Planned System Sandbox Maintenance Notification – 11/3/2025
Completed - The scheduled maintenance has been completed.
Nov 5, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 04:30 UTC
Scheduled - On November 3rd, 2025, from 8:30pm PT to November 5th, 2025, at 1:00am PT, we will be testing a network change in our Sandbox environment. During this time, any solutions that are connecting directly to our IP's may see disruption due to our IP's changing. It is recommended that any 3rd party solution connect directly to our domains and not by IP.

Impact to Clients: Follow-on transactions (voids, refunds and "Prior Authorization Capture" transactions) Merchant Interface access, including Virtual Point of Sale (VPOS) access Partner Interface access The Authorize.net hosted payment form and Simple Checkout CAPTCHA verification Customer Information Manager (CIM) API Automated Recurring Billing (ARB) API Advanced Fraud Detection Suite (AFDS) transactions will process as if AFDS filters are not enabled Authorize.net mPOS app transaction processing (Android and iOS) Verified Merchant Seal.


For more information on Authorize.net's IP's and domains, please visit our public support documentation here: Planned System Maintenance Service Impact
Oct 28, 19:25 UTC
Merchant and Partner Interface Access Issue
Postmortem - Read details
Nov 6, 10:34 UTC
Resolved - The issue affecting the Merchant and Partner Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences.

Reported Start Time: 05:24 GMT on 5 November 2025
Reported End Time: 06:00 GMT on 5 November 2025

Impact: Customers are now able to use the Merchant and Partner Interface as normal.

Next Update: No further updates, issue resolved.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #:INC22749208
Nov 5, 08:13 UTC
Monitoring - A fix has been implemented and we are monitoring closely to ensure the issue is resolved.

Impact: The issue has been mitigated and customers are now able to use the Merchant and Partner Interface as expected.

Next Update: As current status changes.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC22749208
Nov 5, 06:06 UTC
Investigating - Authorize.net is aware of an issue that is currently affecting the login process for Merchant and/or Partner Interface.

We are investigating the cause and working urgently to resolve the issue.

Impact: Users may experience issues with login for Merchant and/or Partner Interface.

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center

Incident #: TBD
Nov 5, 06:01 UTC
Nov 4, 2025
Nov 3, 2025

Unresolved incident: End of Life - Legacy mPOS & In-Person SDK Upgrade.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025
Planned System Maintenance Notification Production
Completed - The scheduled maintenance has been completed.
Oct 25, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 04:00 UTC
Scheduled - We will be performing Production system maintenance on Oct 24th, 2025, beginning at 9:00 PM Pacific, lasting for approximately 30-60 minutes with intermittent service interruption.

Though services will be impacted, no service should be unavailable for the entirety of the update window.

For details on services intermittently inaccessible, please see our support article: Planned System Maintenance Service Impact

We apologize for any inconvenience this may cause and thank you for your patience as we work to enhance the payment gateway.


Impact to Clients: Follow-on transactions (voids, refunds and "Prior Authorization Capture" transactions). Merchant Interface access, including Virtual Point of Sale (VPOS) access Partner Interface access. The Authorize.net hosted payment form and Simple Checkout CAPTCHA verification Customer Information Manager (CIM) API Automated Recurring Billing (ARB) API Advanced Fraud Detection Suite (AFDS) transactions will process as if AFDS filters are not enabled Authorize.net mPOS app transaction processing (Android and iOS) Verified Merchant Seal.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center
Oct 22, 18:09 UTC
Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

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