Update - Beginning September 2023, Authorize.net will be further enhancing the login process requiring all users to perform further verification via a temporary one-time passcode sent to your user’s email address, which is now required to access your account.

Please make sure your email contact information is kept up to date, so you can complete this process. To learn how to update your email address, read our support article: How do you update user contact information?

Additional information on multi-factor authentication can be found in our support article: What is multi-factor authentication?

To stay up to date on planned work, maintenance or issues, please use and subscribe to Authorize.net's Status Page

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Sep 13, 2023 - 20:04 UTC
Monitoring - We are aware of the growing need for security and keeping our customer information safe and protected. Because of this, we have implemented additional security measures to ensure that only authorized users are able to access your account.

Users may see and increase in identity verifications using One Time Pin. Although selecting Remember My Device can help reduce these challenges, this is not a guarantee you will not be asked to verify your identity.

Additional information on multi-factor authentication can be found in our support article here. What is multi-factor authentication?

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Aug 28, 2023 - 18:08 UTC
Update - We are sharing additional information about an issue affecting the Virtual Point of Sale 2 (VPOS2) service degradation.

We are working urgently to mitigate the issue, and we appreciate your patience.

Impact: Users may experience issues with printing VPOS2 receipts, Authentication Failures and Session Timeouts.

Reported Start Time: 03/31/2023.

Next Update: When status changes.

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC15743494

Apr 17, 2023 - 16:56 UTC
Identified - We are sharing additional information about an issue affecting the Virtual Point of Sale 2 (VPOS2) service degradation. We are aware of the issues and working on a solution as quickly as possible. We will update you here as soon as a meaningful update becomes available.

Impact: Users may experience issues with printing VPOS2 receipts.

Reported Start Time: 03/31/2023

Next Update: When status changes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC15743494

Apr 14, 2023 - 23:39 UTC
Update - We continue our investigation into the Virtual Point of Sale transaction printing issue and are working urgently to resolve the issue.

Impact: Users may experience issues with Virtual Point of Sale transaction printing.

Reported Start Time: 03/31/2023

Next Update: When the status changes.

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC15743494

Apr 03, 2023 - 21:43 UTC
Investigating - Authorize.net is aware of an issue that is currently affecting Virtual Point of Sale transaction printing.

We are investigating the cause and working urgently to resolve the issue.

Impact: Users may experience issues with printing Virtual Point of Sale 2 (vPOS2) receipts.

Reported Start Time: 03/31/2023

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC15743494

Apr 03, 2023 - 20:33 UTC

About This Site

We use this page to communicate service availability and status. Subscribe to get real-time updates via Email, SMS.

For more information on our status page and how to use it, read our support article Authorize.net status page

API Connection/Endpoints ? Operational
Corporate and Support Web Sites ? Operational
Corporate Site ? Operational
Developer Center ? Operational
Status Page ? Operational
Support Center ? Operational
Payment Gateway Processing Operational
AIB Merchant Services (AIBMS) ? Operational
American Express Direct ? Operational
Barclays Merchant Services ? Operational
Cardnet Operational
Chase Paymentech Solutions ? Operational
eCheck/ACH Operational
Elavon Operational
EVO Operational
FdiAus Operational
First Data Nashville Operational
First Data Omaha Operational
Global Payments North America (GPN) ? Operational
HBOS Operational
Heartland Payment Systems Operational
Heritage Worldpay Operational
HSBC Operational
NAB EPX Operational
Streamline Operational
TSYS Acquiring Solutions ? Operational
Vantiv ? Operational
WestPac Operational
Payment Services Operational
Account Updater Operational
Advance Fraud Detection Suite Operational
Customer Information Manager Operational
Customer Invoicing Operational
Digital Payments ? Operational
Recurring Billing Operational
Simple Checkout Operational
Portals ? Operational
Access/Login - Merchant Interface ? Operational
Access/Login - mPOS ? Operational
Access/Login - Partner Interface ? Operational
Access/Login - VPOS ? Operational
Add Merchant - Partner Interface Operational
Batch/File Upload - Merchant Interface Operational
Reports - Merchant Interface Operational
Reports - Partner Interface Operational
Transaction Search - Merchant Interface Operational
Virtual Terminal - Merchant Interface Operational
Sandbox/Testing Environment ? Operational
API Connection/Endpoints ? Operational
Payment Gateway Processing Operational
Payment Services Operational
Portals ? Operational
Settlement/Batching Operational
Settlement/Batching ? Operational
AIB Merchant Services (AIBMS) ? Operational
American Express Direct ? Operational
Barclays Merchant Services ? Operational
Cardnet Operational
Chase Paymentech Solutions ? Operational
eCheck/ACH Operational
Elavon Operational
EVO Operational
FdiAus Operational
First Data Nashville Operational
First Data Omaha Operational
Global Payments North America (GPN) ? Operational
HBOS Operational
Heartland Payment Systems Operational
Heritage Worldpay Operational
HSBC Operational
NAB EPX Operational
Streamline Operational
TSYS Acquiring Solutions ? Operational
Vantiv ? Operational
WestPac Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 1, 2023

No incidents reported today.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023
Resolved - This change has been completed. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Nov 28, 15:49 UTC
Monitoring - Starting on October 30, 2023, Authorize.net will be moving from 120-day expiration to a 90-day expiration period to enhance login and account security.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Oct 30, 15:14 UTC
Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023

No incidents reported.

Nov 20, 2023

No incidents reported.

Nov 19, 2023

No incidents reported.

Nov 18, 2023

No incidents reported.

Nov 17, 2023

No incidents reported.