All Systems Operational

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We use this page to communicate service availability and status. Subscribe to get real-time updates via Email, SMS.

For more information on our status page and how to use it, read our support article Authorize.net status page

API Connection/Endpoints Operational
Accept Suite ? Operational
Advance Integration Method (AIM) ? Operational
Authorize.net API ? Operational
Boarding API ? Operational
OAuth ? Operational
Server Integration Method (SIM) ? Operational
Webhooks ? Operational
Corporate and Support Web Sites ? Operational
Corporate Site ? Operational
Developer Center ? Operational
Status Page ? Operational
Support Center ? Operational
Payment Gateway Processing Operational
AIB Merchant Services (AIBMS) ? Operational
American Express Direct ? Operational
Barclays Merchant Services ? Operational
Cardnet Operational
Chase Paymentech Solutions ? Operational
eCheck/ACH Operational
Elavon Operational
EVO Operational
FdiAus Operational
First Data Nashville Operational
First Data Omaha Operational
Global Payments North America (GPN) ? Operational
HBOS Operational
Heartland Payment Systems Operational
Heritage Worldpay Operational
HSBC Operational
NAB EPX Operational
Streamline Operational
TSYS Acquiring Solutions ? Operational
Vantiv ? Operational
WestPac Operational
Payment Services Operational
Account Updater Operational
Batch/File Upload Operational
Card Present Processing Operational
Customer Information Manager Operational
Customer Invoicing Operational
Digital Payments ? Operational
Recurring Billing Operational
Simple Checkout Operational
Virtual Terminal Operational
Portals ? Operational
Access/Login - Merchant Interface/Portal ? Operational
Access/Login - Mobile Point of Sale (mPOS) ? Operational
Access/Login - Partner Interface/Portal ? Operational
Access/Login - Virtual Point of Sale (VPOS) ? Operational
Add/Manage Merchant - Partner Interface/Portal Operational
Reports - Merchant Interface/Portal Operational
Reports - Partner Interface/Portal Operational
Transaction Management/Search - Merchant Interface/Portal Operational
Risk Operational
Advance Fraud Detection Suite ? Operational
Sandbox/Testing Environment ? Operational
API Connection/Endpoints ? Operational
Payment Gateway Processing Operational
Payment Services ? Operational
Portals ? Operational
Risk ? Operational
Settlement/Batching Operational
Settlement/Batching ? Operational
AIB Merchant Services (AIBMS) ? Operational
American Express Direct ? Operational
Barclays Merchant Services ? Operational
Cardnet Operational
Chase Paymentech Solutions ? Operational
eCheck/ACH Operational
Elavon Operational
EVO Operational
FdiAus Operational
First Data Nashville Operational
First Data Omaha Operational
Global Payments North America (GPN) ? Operational
HBOS Operational
Heartland Payment Systems Operational
Heritage Worldpay Operational
HSBC Operational
NAB EPX Operational
Streamline Operational
TSYS Acquiring Solutions ? Operational
Vantiv ? Operational
WestPac Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled - Apologies for the confusion. This Maintenance will be scheduled on January 15, 2025.

Updates will be provided nearer to date.

Nov 08, 2024 - 00:19 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 08, 2024 - 00:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 08, 2024 - 00:10 UTC
Scheduled - Authorize.net is changing the SSL/TLS certificates that applications and websites use to communicate with our systems, moving from Entrust to DigiCert. This change will impact both browser-based and server-to-server interactions.

Scenarios Requiring Action:
Users whose applications or websites pin the leaf certificate will need to update their settings.
Users whose applications or websites use custom trust stores will need to import the DigiCert CAs.
Users whose applications or websites pin to the CAs will need to update their pins.

We advise reaching out to your solution providers, developers, or website hosts for assistance with these changes if they are needed.

Schedule:January 15, 2025

Sandbox/Production: January 15, 2025

For additional details and to download the necessary certificates, please refer to our support article: Entrust to DigiCert SSL Certificate Migration

Nov 08, 2024 - 00:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 2024 - 01:00 UTC
Scheduled - Authorize.net is changing the SSL/TLS certificates that applications and websites use to communicate with our systems, moving from Entrust to DigiCert.

However, due to issues encountered since implementing our Digicert SSL/TLS certificate update and the impact that it has had on some of our tools and services, we have reverted back to the original Entrust certificates. We will be re-evaluating impact and looking at a future date for implementing the new certificates.

This change will impact both browser-based and server-to-server interactions.

Scenarios Requiring Action:
• Users whose applications or websites pin the leaf certificates will need to update their settings.
• Users whose applications or websites use custom trust stores will need to import the DigiCert CAs.
• Users whose applications or websites pin to the CAs will need to update their pins.

Should you encounter any errors after pinning to the new Digicert certificates, you will need to make the necessary changes and re-install Entrust certificates. We advise reaching out to your solution providers, developers, or website hosts for assistance with these changes if they are needed.

Scheduled: 15:00 GMT
Sandbox/Production: October 25th, 2024

Oct 31, 2024 - 00:46 UTC
Past Incidents
Dec 7, 2024

No incidents reported today.

Dec 6, 2024

No incidents reported.

Dec 5, 2024

No incidents reported.

Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024
Postmortem - Read details
Nov 27, 04:35 UTC
Resolved - The issue affecting some functionalities of our Support Center has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences.

Impact: Customers are now able to use our Support Center as normal.

Reported Start Time: 19:40 GMT on 25 November 2024
Reported End Time: 01:58 on 26 November 2024

Next Update: No further updates, issue resolved.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC19543530

Nov 26, 02:59 UTC
Monitoring - A fix has been implemented and we are monitoring closely to ensure the issue is resolved.

We appreciate your patience.

Impact: The issue has been mitigated, and users are now able to use the features in Support Center as expected.

Reported Start Time: 19:40 GMT on 25 November 2024
Reported End Time: 01:58 on 26 November 2024

Next Update: When status changes

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC19543530

Nov 26, 02:02 UTC
Update - We continue to implement a fix to mitigate the identified issue.

We appreciate your patience.

Impact: Users may be experiencing issues when trying to use some features in Support Center. This may be impacting the raising and tracking of support tickets

Reported Start Time: 19:40 GMT on 25 November 2024

Next Update: When status changes or new information is available

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC19543530

Nov 26, 01:40 UTC
Identified - We have identified the issue affecting some functionalities of our Support Center.

We appreciate your patience as we work urgently to implement a mitigation.

Impact: Users may be experiencing issues when trying to use some features in Support Center. This may be impacting the raising and tracking of support tickets

Reported Start Time: 25 November 2024

Next Update: Within 60mins

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC19543530

Nov 26, 00:42 UTC
Investigating - Authorize.net is aware of an issue that is currently affecting some functionalities of our Support Center.

We are investigating the cause and working urgently to resolve the issue.

Impact: Users may be experiencing issues when trying to use access and utilize some features in Support Center. This may be impacting the raising and tracking of support tickets

Reported Start Time: 25 November 2024

Next Update: Within 60mins

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center Incident #:

INC19543530

Nov 26, 00:10 UTC
Nov 25, 2024

No incidents reported.

Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.