Update - Beginning September 2023, Authorize.net will be further enhancing the login process requiring all users to perform further verification via a temporary one-time passcode sent to your user’s email address, which is now required to access your account.
Please make sure your email contact information is kept up to date, so you can complete this process. To learn how to update your email address, read our support article: How do you update user contact information?
Monitoring - We are aware of the growing need for security and keeping our customer information safe and protected. Because of this, we have implemented additional security measures to ensure that only authorized users are able to access your account.
Users may see and increase in identity verifications using One Time Pin. Although selecting Remember My Device can help reduce these challenges, this is not a guarantee you will not be asked to verify your identity.
Identified - We are sharing additional information about an issue affecting the Virtual Point of Sale 2 (VPOS2) service degradation. We are aware of the issues and working on a solution as quickly as possible. We will update you here as soon as a meaningful update becomes available.
Impact: Users may experience issues with printing VPOS2 receipts.
Reported Start Time: 03/31/2023
Next Update: When status changes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
We use this page to communicate service availability and status. Subscribe to get real-time updates via Email, SMS.
For more information on our status page and how to use it, read our support article Authorize.net status page
API Connection/Endpoints
Integration connections to Authorize.net APIs in Production.
Operational
Corporate and Support Web Sites
Authorize.net Corporate & Support Websites
Operational
Corporate Site
Authorize.net Corporate Site - https://www.authorize.net
Operational
Developer Center
Authorize.net Developer Site - https://developer.authorize.net
Operational
Status Page
Authorize.net Status Page - https://status.authorize.net - This component is for notification of changes/updates for the status page and components.
Operational
Support Center
Authorize.net Support Center & Knowledge Base - https://support.authorize.net
Operational
Payment Gateway Processing
Operational
AIB Merchant Services (AIBMS)
Other Name: AIBMS UK
Operational
American Express Direct
AmexDirect
Operational
Barclays Merchant Services
Other Name: Barclays
Operational
Cardnet
Operational
Chase Paymentech Solutions
Other Name: Paymentech
Operational
eCheck/ACH
Operational
Elavon
Operational
EVO
Operational
FdiAus
Operational
First Data Nashville
Operational
First Data Omaha
Operational
Global Payments North America (GPN)
Other Name: GPN
Operational
HBOS
Operational
Heartland Payment Systems
Operational
Heritage Worldpay
Operational
HSBC
Operational
NAB EPX
Operational
Streamline
Operational
TSYS Acquiring Solutions
Other Name: TSYS, Vital
Operational
Vantiv
Other Name: WorldPay Core
Operational
WestPac
Operational
Payment Services
Operational
Account Updater
Operational
Advance Fraud Detection Suite
Operational
Customer Information Manager
Operational
Customer Invoicing
Operational
Digital Payments
Apple Pay, Google Pay, PayPal
Operational
Recurring Billing
Operational
Simple Checkout
Operational
Portals
Authorize.Net Production Interfaces [Merchant Interface (https://login.authorize.net), Partner Interface (https://partner.authorize.net). Virtual Point of Sale (https://vpos2.authorize.net/) and Mobile Application.
Operational
Access/Login - Merchant Interface
Accessing and logging into the Authorize.net Merchant Interface - https://login.authorize.net
Operational
Access/Login - mPOS
Accessing and logging into the Authorize.net Mobile Point of Sale (for mobile application).
Operational
Access/Login - Partner Interface
Accessing and logging into the Authorize.net Partner Interface - https://partner.authorize.net
Operational
Access/Login - VPOS
Accessing and logging into the Authorize.net Virtual Point of Sale - https://vpos2.authorize.net/
Resolved -
The issue affecting some settlement batch delays for TSYS processing merchants has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences.
Start: 03:54 GMT on 9/13/2023 End: 21:10 GMT on 9/13/2023
Impact: All settlements are processing as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Investigating -
Authorize.net is aware of an intermittent issue that is currently causing some settlement batch delays for TSYS processing merchants.
We are investigating the cause and working urgently to resolve the issue.
Impact: Users may receive their settlement funding later than usual. There is no impact on the ability of cardholders and merchants to use and accept Visa cards, though some cardholders may experience a delay in transactions appearing on their account statements.
Reported Start Time: 03:54 GMT on 9/13/2023
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Update -
We are continuing to work on the issue that resulted in a settlement delay for batches processed on 09 September 2023. We appreciate your patience as we work urgently on mitigation.
After further investigation, we have identified the impacts of following processors:
- NAB EPX - EVO - WePay - Vantiv - TSYS
Reported Start Time: 09 September 2023
Impact: Due to the settlement delay, merchants may receive their settlement funding later than usual.
Next Update: As current status changes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Identified -
We have identified the issue that resulted in a settlement delay for batches processed on 09 September 2023. Impact CCS processors includes:
-NAB EPX -EVO -WePay -Vantiv
We appreciate your patience as we work urgently on mitigation.
Reported Start Time: 09 September 2023
Impact: Due to the settlement delay, merchants may receive their settlement funding later than usual.
Next Update: As current status changes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.