Authorize.net is changing the SSL/TLS certificates that applications and websites use to communicate with our systems, moving from Entrust to DigiCert. This change will impact both browser-based and server-to-server interactions.
Scenarios Requiring Action: Users whose applications or websites pin the leaf certificate will need to update their settings. Users whose applications or websites use custom trust stores will need to import the DigiCert CAs. Users whose applications or websites pin to the CAs will need to update their pins.
We advise reaching out to your solution providers, developers, or website hosts for assistance with these changes if they are needed.
Schedule: Sandbox: August 15th, 2024
For additional details and to download the necessary certificates, please refer to our support article: Entrust to DigiCert SSL Certificate Migration Posted on
Jul 23, 2024 - 22:55 UTC
Authorize.net is changing the SSL/TLS certificates that applications and websites use to communicate with our systems, moving from Entrust to DigiCert. This change will impact both browser-based and server-to-server interactions.
Scenarios Requiring Action:
Users whose applications or websites pin the leaf certificate will need to update their settings. Users whose applications or websites use custom trust stores will need to import the DigiCert CAs. Users whose applications or websites pin to the CAs will need to update their pins.
We advise reaching out to your solution providers, developers, or website hosts for assistance with these changes if they are needed.
Schedule: Production: September 17th, 2024
For additional details and to download the necessary certificates, please refer to our support article: Entrust to DigiCert SSL Certificate Migration Posted on
Jul 23, 2024 - 23:00 UTC
Resolved -
The issue regarding intermittent processing errors on the Heartland processor connection has now been fully resolved.
Reported Start Time: 24 July 2024 06:52 GMT Reported End Time: 24 July 2024 13:39 GMT
Impact: Customers are now able to use the Heartland processor connection as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC18765082
Jul 24, 22:27 UTC
Monitoring -
Authorize.net are aware of intermittent processing errors on the Heartland processor connection. This disruption has been mitigated and we are no longer seeing errors, however we are continuing to investigate
Reported Start Time: 24 July 2024 06:52 GMT Reported End Time: 24 July 2024 13:39 GMT
Impact: This may have impacted some Visa cardholders' ability to make payments.
Jul 24, 14:58 UTC