Update - Beginning September 2023, Authorize.net will be further enhancing the login process requiring all users to perform further verification via a temporary one-time passcode sent to your user’s email address, which is now required to access your account.
Monitoring - We are aware of the growing need for security and keeping our customer information safe and protected. Because of this, we have implemented additional security measures to ensure that only authorized users are able to access your account.
Users may see and increase in identity verifications using One Time Pin. Although selecting Remember My Device can help reduce these challenges, this is not a guarantee you will not be asked to verify your identity.
Identified - We are sharing additional information about an issue affecting the Virtual Point of Sale 2 (VPOS2) service degradation. We are aware of the issues and working on a solution as quickly as possible. We will update you here as soon as a meaningful update becomes available.
Impact: Users may experience issues with printing VPOS2 receipts.
Reported Start Time: 03/31/2023
Next Update: When status changes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.