Update - Beginning mid March, Authorize.net is continuing to enhance the login process for Merchants and Partners by enabling multi-factor authentication, which is now required to access your account. This means you will be prompted to enter a one-time passcode that is sent to the email address associated with your Authorize.net username at each login.
After verifying your account, you are provided with the option to remember the login device, which will reduce the additional verification requirement when you login in the future on the same device.
Please make sure your email contact information is up to date so you can complete this process. To learn how to update your email address, read our support article here.
Additional information on multi-factor authentication can be found in our support article: What is multi-factor authentication?
Mar 17, 2023 - 02:58 UTC
After verifying your account, you are provided with the option to remember the login device, which will reduce the additional verification requirement when you login in the future on the same device.
Please make sure your email contact information is up to date so you can complete this process. To learn how to update your email address, read our support article here.
Additional information on multi-factor authentication can be found in our support article: What is multi-factor authentication?
Mar 17, 2023 - 02:58 UTC
Monitoring - Beginning this January, Authorize.net enhanced its login process by enabling multi-factor authentication, which is now required to access your account. This means you will be prompted to enter a one-time passcode that is sent to the email address associated with your Authorize.net username at each login.
After verifying your account, you are provided with the option to remember the login device, which will reduce the additional verification requirement when you login in the future on the same device.
Please make sure your email contact information is up to date so you can complete this process. To learn how to update your email address, read our support article here.
Additional information on multi-factor authentication can be found in our support article: What is multi-factor authentication?
Jan 18, 2023 - 00:27 UTC
After verifying your account, you are provided with the option to remember the login device, which will reduce the additional verification requirement when you login in the future on the same device.
Please make sure your email contact information is up to date so you can complete this process. To learn how to update your email address, read our support article here.
Additional information on multi-factor authentication can be found in our support article: What is multi-factor authentication?
Jan 18, 2023 - 00:27 UTC
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For more information on our status page and how to use it, read our support article Authorize.net status page
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Operational
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Planned System Update VPOS Login Notification Production – March 31, 2023
Mar 31, 2023 14:00-16:00 UTC
Update -
**Updated Schedule**
On March 31, 2023 (07:00am PT) we will be performing an update to the Virtual Point of Sale (VPOS) login page. With this update VPOS users will see the same login page as the Merchant Interface and continue to login with your same credentials with added functions of expired password updates, forgot password, forgot username all on the same login page.
With this change we will also temporarily disable any new device enablement for VPOS access and only existing users and devices that have already accessed VPOS will be able to do so after this change. We will be looking into a future update to restore new device registration.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Mar 31, 2023 - 00:38 UTC
On March 31, 2023 (07:00am PT) we will be performing an update to the Virtual Point of Sale (VPOS) login page. With this update VPOS users will see the same login page as the Merchant Interface and continue to login with your same credentials with added functions of expired password updates, forgot password, forgot username all on the same login page.
With this change we will also temporarily disable any new device enablement for VPOS access and only existing users and devices that have already accessed VPOS will be able to do so after this change. We will be looking into a future update to restore new device registration.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Mar 31, 2023 - 00:38 UTC
Update -
There will be a delay with this update. Once we have a new date and time this notice will be updated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Mar 30, 2023 - 00:49 UTC
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Mar 30, 2023 - 00:49 UTC
Scheduled -
On March 29, 2023 (07:00pm PT) we will be performing an update to the Virtual Point of Sale (VPOS) login page. With this update VPOS users will see the same login page as the Merchant Interface and continue to login with your same credentials with added functions of expired password updates, forgot password, forgot username all on the same login page.
With this change we will also temporarily disable any new device enablement for VPOS access and only existing users and devices that have already accessed VPOS will be able to do so after this change. We will be looking into a future update to restore new device registration.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Mar 28, 2023 - 16:24 UTC
With this change we will also temporarily disable any new device enablement for VPOS access and only existing users and devices that have already accessed VPOS will be able to do so after this change. We will be looking into a future update to restore new device registration.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Mar 28, 2023 - 16:24 UTC
Planned System Maintenance Notification Sandbox – 04/05/2023
Apr 6, 2023 05:00-06:00 UTC
On April 5, 2023 (10pm PDT)/April 6, 2023 (5:00am GMT) we will be performing networking updates for Sandbox, beginning 10:00pm Pacific. This update will remove support for CBC ciphers and add support for TLS v1.3.
ECDHE GCM are preferred ciphers to be used at this time. This change will only impact portal/interfaces for Authorize.net and not API integrations. There will be a separate update for our API endpoints at a later date.
Portal users will need to make sure to use updated/modern web browsers.
For more information, please see our support article: Authorize.net TLS and Cipher Support
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Posted on Mar 23, 2023 - 15:48 UTC
ECDHE GCM are preferred ciphers to be used at this time. This change will only impact portal/interfaces for Authorize.net and not API integrations. There will be a separate update for our API endpoints at a later date.
Portal users will need to make sure to use updated/modern web browsers.
For more information, please see our support article: Authorize.net TLS and Cipher Support
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Posted on Mar 23, 2023 - 15:48 UTC
Planned System Maintenance Notification Production - 04/08/2023
Apr 9, 2023 04:00-04:30 UTC
On 04/08/2023, we will be implementing planned payment gateway updates for Production, beginning at 9:00 PM Pacific.
For details on services intermittently inaccessible, please see our support article: Planned System Maintenance Service Impact
Though each service will be affected during the updates, no service should be unavailable for the entire 30-minute window.
We apologize for any inconvenience this may cause and thank you for your patience as we work to enhance the payment gateway.
Also on 04/08/2023, all transactions and expired, canceled or terminated ARB subscriptions (and their associated profiles) from 2020 will be permanently archived and no longer accessible in the Merchant Interface.
For detailed information on how to search for and download transactions within a specific date range, please see our support article: How do I download transaction search results?
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Posted on Feb 28, 2023 - 17:13 UTC
For details on services intermittently inaccessible, please see our support article: Planned System Maintenance Service Impact
Though each service will be affected during the updates, no service should be unavailable for the entire 30-minute window.
We apologize for any inconvenience this may cause and thank you for your patience as we work to enhance the payment gateway.
Also on 04/08/2023, all transactions and expired, canceled or terminated ARB subscriptions (and their associated profiles) from 2020 will be permanently archived and no longer accessible in the Merchant Interface.
For detailed information on how to search for and download transactions within a specific date range, please see our support article: How do I download transaction search results?
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Posted on Feb 28, 2023 - 17:13 UTC
Planned System Maintenance Notification Production – 04/12/2023
Apr 13, 2023 05:00-06:00 UTC
On April 12, 2023 (10pm PDT)/April 13, 2023 (5:00am GMT) we will be performing networking updates for Sandbox, beginning 10:00pm Pacific. This update will remove support for CBC ciphers and add support for TLS v1.3.
ECDHE GCM are preferred ciphers to be used at this time. This change will only impact portal/interfaces for Authorize.net and not API integrations. There will be a separate update for our API endpoints at a later date.
Portal users will need to make sure to use updated/modern web browsers.
For more information, please see our support article: Authorize.net TLS and Cipher Support
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Posted on Mar 23, 2023 - 15:54 UTC
ECDHE GCM are preferred ciphers to be used at this time. This change will only impact portal/interfaces for Authorize.net and not API integrations. There will be a separate update for our API endpoints at a later date.
Portal users will need to make sure to use updated/modern web browsers.
For more information, please see our support article: Authorize.net TLS and Cipher Support
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Posted on Mar 23, 2023 - 15:54 UTC