Simple Checkout Processing Service Disruption
Update - Authorize.net continues to investigate the cause and working urgently to resolve the issue.

For the time being, users are advised to enable Advanced Fraud Detection Suite filters to identify any suspicious transaction activity with a filter action of Do Not Authorize and Hold For Review.
(Enhanced AVS, Enhanced CCV, Daily Velocity, Hour Velocity, Amount).

Reported Start Time: 03 August 2026, 21:14 GMT

Next Update: As current status changes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center

Incident #: INC26672537
Aug 13, 2026 - 19:25 UTC
Investigating - Authorize.net is aware of an issue that is currently affecting Simple Checkout processing.

We are investigating the cause and working urgently to resolve the issue.

Impact:
Clients using Simple Checkout may see unexpected processing volumes.

Reported Start Time: 03 August 2026, 21:14 GMT
Next Update: As current status changes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center

Incident #: INC26672537
Aug 11, 2026 - 23:09 UTC

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API Connection/Endpoints Operational
Accept Suite Operational
Advance Integration Method (AIM) Operational
Authorize.net API Operational
Boarding API Operational
OAuth Operational
Server Integration Method (SIM) Operational
Webhooks Operational
Corporate and Support Web Sites Operational
Corporate Site Operational
Developer Center Operational
Status Page Operational
Support Center Operational
Payment Gateway Processing Operational
AIB Merchant Services (AIBMS) Operational
American Express Direct Operational
Barclays Merchant Services Operational
Cardnet Operational
Chase Paymentech Solutions Operational
eCheck/ACH Operational
Elavon Operational
EVO Operational
FdiAus Operational
First Data Nashville Operational
First Data Omaha Operational
Global Payments North America (GPN) Operational
HBOS Operational
Heartland Payment Systems Operational
Worldpay Operational
HSBC Operational
NAB EPX Operational
Streamline Operational
TSYS Acquiring Solutions Operational
Vantiv Operational
WestPac Operational
Payment Services Degraded Performance
Account Updater Operational
Batch/File Upload Operational
Card Present Processing Operational
Customer Information Manager Operational
Customer Invoicing Operational
Digital Payments Operational
Recurring Billing Operational
Simple Checkout Degraded Performance
Virtual Terminal Operational
Portals Operational
Access/Login - Merchant Interface/Portal Operational
Access/Login - Mobile Point of Sale (mPOS) Operational
Access/Login - Partner Interface/Portal Operational
Access/Login - Windows App Operational
Add/Manage Merchant - Partner Interface/Portal Operational
Reports - Merchant Interface/Portal Operational
Reports - Partner Interface/Portal Operational
Transaction Management/Search - Merchant Interface/Portal Operational
Risk Operational
Advance Fraud Detection Suite Operational
Sandbox/Testing Environment Operational
API Connection/Endpoints Operational
Payment Gateway Processing Operational
Payment Services Operational
Portals Operational
Risk Operational
Settlement/Batching Operational
Settlement/Batching Operational
AIB Merchant Services (AIBMS) Operational
American Express Direct Operational
Barclays Merchant Services Operational
Cardnet Operational
Chase Paymentech Solutions Operational
eCheck/ACH Operational
Elavon Operational
EVO Operational
FdiAus Operational
First Data Nashville Operational
First Data Omaha Operational
Global Payments North America (GPN) Operational
HBOS Operational
Heartland Payment Systems Operational
Worldpay Operational
HSBC Operational
NAB EPX Operational
Streamline Operational
TSYS Acquiring Solutions Operational
Vantiv Operational
WestPac Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned System Maintenance Production Notification – 8/18/2026 Aug 18, 2026 04:00-05:00 UTC

Update - There is a typo with the Timezone conversion. Please see below for the correct time.

Start Time: 17 August 2026, 21:00 PDT / 18 August 2026, 04:00 GMT
Aug 12, 2026 - 01:32 UTC
Scheduled - We will be performing Production system maintenance on 18 August 2026 beginning at 21:00 GMT (17 August 2026 beginning at 9:00 PM Pacific), lasting for approximately 30-60 minutes with intermittent service interruption. Though services will be impacted, no service should be unavailable for the entirety of the update window.

For details on services intermittently inaccessible, please see our support article:


Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center
Aug 12, 2026 - 00:03 UTC

Aug 16, 2026

No incidents reported today.

Aug 15, 2026

API Connection/Endpoint Service Disruption - Sandbox Environment
Resolved - The issue affecting the Hosted Payment Form Service in Sandbox Environment has now been fully resolved.
Authorize.net is conducting an internal review of the events to mitigate future occurrences.

Reported Start Time: 12 August 2026 3:00 PM GMT
Reported End Time: 15 August 2026 6:45 AM GMT

Impact: Customers are now able to use the Hosted Payment Form Service in Sandbox Environment as normal.

Next Update: No further updates, issue resolved.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC26757168
Aug 15, 07:11 UTC
Investigating - Authorize.net is aware of an issue that is currently affecting the Hosted Payment form service in Sandbox Environment.

We are investigating the cause and working urgently to resolve the issue.

Impact: Merchants may experience issues completing payments through Sandbox hosted payment forms due to a CAPTCHA issue.

Reported Start Time: 12 August 2026 3:00 PM GMT

Next Update: As current status changes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC26757168
Aug 15, 05:25 UTC
API Connection/Endpoint Service Disruption
Resolved - The issue affecting the Hosted Payment Form Service has now been fully resolved.
Authorize.net is conducting an internal review of the events to mitigate future occurrences.

Reported Start Time: 12 August 2026 3:00 PM GMT
Reported End Time: 15 August 2026 3:15 AM GMT

Impact: Customers are now able to use the Hosted Payment Form Service as normal.

Next Update: No further updates, issue resolved.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC26757168
Aug 15, 04:37 UTC
Investigating - Authorize.net is aware of an issue that is currently affecting the Hosted Payment form service.

We are investigating the cause and working urgently to resolve the issue.

Impact: Merchants may experience issues completing payments through hosted payment forms due to a CAPTCHA issue.

Reported Start Time: 13 August 2026

Next Update: As current status changes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC26757168
Aug 14, 20:42 UTC

Aug 14, 2026

NAB EPX Processing Service Disruption
Resolved - The issue affecting NABEPX transaction processing has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences.

Impact: Merchants are now able to process transactions on NABEPX processor as normal.
Reported Start Time: 13 August 2026 16:07 GMT
Reported End Time: 13 August 2026 17:39 GMT

Impact: Merchants are now able to process transactions on NABEPX processor as normal.

Next Update: No further updates, issue resolved.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC26740172
Aug 14, 19:13 UTC
Monitoring - The issue affecting transactions processed through the NABEPX processor has been mitigated.

Visa continues to monitor closely with NABEPX to confirm service stability and ensure the issue is fully resolved.

Impact:
Merchants may have encountered transactions returning RTC 20 on NABEPX processor during authorization.

Reported Start Time: 13 August 2026, 16:07 GMT
Reported End Time: 13 August 2026, 17:39 GMT

Next Update: As current status changes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC26740172
Aug 13, 18:18 UTC
Investigating - Authorize.net is aware of an issue that is currently affecting the NAB Processor transaction processing.

We have received confirmation from NABEPX that they are aware of the issue on their end and we are actively communicating with them to identify and resolve the issue.

Impact:
Merchants may encounter transactions returning RTC 20 on NABEPX processor during authorization.

Reported Start Time: 13 August 2026, 16:07 GMT

Next Update: As current status changes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Incident #: INC26740172
Aug 13, 17:32 UTC

Aug 13, 2026

Unresolved incident: Simple Checkout Processing Service Disruption.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

Aug 10, 2026

No incidents reported.

Aug 9, 2026

Vantiv Service Disruption
Resolved - The issue affecting Vantiv transaction processing has now been fully resolved.

Reported Start Time: 21:14 GMT on August 03, 2026
Reported End Time: 01:15 GMT on August 09, 2026

Impact: Users are now able to use Vantiv transaction processing as normal.

Next Update: No further updates, issue resolved.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC26672537
Aug 9, 04:59 UTC
Monitoring - A fix has been implemented for the issue affecting Vantiv transaction processing and we are monitoring closely to ensure the issue is resolved.

Impact: The issue impacting Vantiv transaction processing has been mitigated.

Reported Start Time: 21:14 GMT on August 03, 2026
Reported End Time: 01:15 GMT on August 09, 2026

Next Update: As current status changes.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC26672537
Aug 9, 03:18 UTC
Update - Authorize.net continues to investigate the issue that is currently affecting Vantiv transaction processing.

Impact: Users may experience delays, intermittent errors, or transaction failures for payment-related services.

Reported Start Time: 03 August 2026, 21:14 GMT

Next Update: As status changes

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC26672537
Aug 8, 22:33 UTC
Investigating - Authorize.net is aware of an issue that is currently affecting Vantiv transaction processing.

We are investigating the cause and working urgently to resolve the issue.

Impact: Users may experience delays, intermittent errors, or transaction failures for payment-related services.

Reported Start Time: 03 August 2026, 21:14 GMT

Next Update: As status changes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC26672537
Aug 8, 18:19 UTC

Aug 8, 2026

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

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