Vantiv Refund Settlement Issue
Monitoring - A fix has been implemented and we are monitoring closely to ensure the issue is fully resolved.

Impact: This issue impacted the settlement of refund transactions processed through Vantiv.

Reported Start Time: 24 June 2026 06:42 GMT
Reported End Time: 1 July 2026 03:10 GMT

Next Update: As current status changes.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC26273914
Jul 01, 2026 - 14:52 UTC
Update - We are continuing to investigate this issue.
Jun 30, 2026 - 14:43 UTC
Investigating - Authorize.net is aware of an issue that is currently affecting Vantiv refund settlement processing.

We are investigating the cause and working urgently to resolve the issue.

Impact: This issue is impacting the settlement of refund transactions processed through Vantiv.

Reported Start Time: 24 June 2026 06:42 GMT

Next Update: As status changes.

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC26273914
Jun 30, 2026 - 14:41 UTC

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Settlement/Batching Operational
AIB Merchant Services (AIBMS) Operational
American Express Direct Operational
Barclays Merchant Services Operational
Cardnet Operational
Chase Paymentech Solutions Operational
eCheck/ACH Operational
Elavon Operational
EVO Operational
FdiAus Operational
First Data Nashville Operational
First Data Omaha Operational
Global Payments North America (GPN) Operational
HBOS Operational
Heartland Payment Systems Operational
Worldpay Operational
HSBC Operational
NAB EPX Operational
Streamline Operational
TSYS Acquiring Solutions Operational
Vantiv Operational
WestPac Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 5, 2026

No incidents reported today.

Jul 4, 2026

No incidents reported.

Jul 3, 2026
Transaction Management - Merchant Interface/Portal Service Disruption
Resolved - Authorize.net was made aware of an issue that affected the transaction management for Merchant Interface/Portal. The issue has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences.

Reported Start Time: 03 July 2026, 12:00 GMT
Reported End Time: 03 July 2026, 15:14 GMT

Impact: Clients experienced issues with the transaction search feature within Merchant Interface/Portal. Some processed transactions were not displaying in MINT. Customers are now able to use the Merchant Interface/Portal as normal.

Next Update: No further updates, issue resolved.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC26319079
Jul 3, 16:05 UTC
Jul 2, 2026

No incidents reported.

Jul 1, 2026

Unresolved incident: Vantiv Refund Settlement Issue.

Jun 30, 2026
Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026
Planned System Maintenance Production Notification – 6/21/2026
Completed - The scheduled maintenance has been completed.
Jun 21, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 22:30 UTC
Update - We will be performing Production system maintenance on June 21st, 2026, beginning at 8:30PM Pacific, lasting for approximately 60 minutes with intermittent service interruption. Though services will be impacted, no service should be unavailable for the entirety of the update window.

Impact to Clients: Follow-on transactions (voids, refunds and "Prior Authorization Capture" transactions) Merchant Interface access, including Virtual Point of Sale (VPOS) access Partner Interface access The Authorize.net hosted payment form and Simple Checkout CAPTCHA verification Customer Information Manager (CIM) API Automated Recurring Billing (ARB) API Advanced Fraud Detection Suite (AFDS) transactions will process as if AFDS filters are not enabled Authorize.net mPOS app transaction processing (Android and iOS) Verified Merchant Seal

For details on services intermittently inaccessible, please see our support article: Planned System Maintenance Service Impact

We apologize for any inconvenience this may cause and thank you for your patience as we work to enhance the payment gateway. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center.
Jun 17, 00:06 UTC
Update - We will be performing Production system maintenance on June 21st, 2026, beginning at 8:30PM Pacific, lasting for approximately 60 minutes with intermittent service interruption. Though services will be impacted, no service should be unavailable for the entirety of the update window.

For details on services intermittently inaccessible, please see our support article: Planned System Maintenance Service Impact

Impact to Clients: Follow-on transactions (voids, refunds and "Prior Authorization Capture" transactions) Merchant Interface access, including Virtual Point of Sale (VPOS) access Partner Interface access The Authorize.net hosted payment form and Simple Checkout CAPTCHA verification Customer Information Manager (CIM) API Automated Recurring Billing (ARB) API Advanced Fraud Detection Suite (AFDS) transactions will process as if AFDS filters are not enabled Authorize.net mPOS app transaction processing (Android and iOS) Verified Merchant Seal

We apologize for any inconvenience this may cause and thank you for your patience as we work to enhance the payment gateway. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center.
Jun 16, 21:36 UTC
Scheduled - We will be performing Production system maintenance on June 21st, 2026, beginning at 8:30PM Pacific, lasting for approximately 60 minutes with intermittent service interruption. Though services will be impacted, no service should be unavailable for the entirety of the update window.

For details on services intermittently inaccessible, please see our support article: Planned System Maintenance Service Impact

Impact to Clients: Follow-on transactions (voids, refunds and "Prior Authorization Capture" transactions) Merchant Interface access, including Virtual Point of Sale (VPOS) access Partner Interface access The Authorize.net hosted payment form and Simple Checkout CAPTCHA verification Customer Information Manager (CIM) API Automated Recurring Billing (ARB) API Advanced Fraud Detection Suite (AFDS) transactions will process as if AFDS filters are not enabled Authorize.net mPOS app transaction processing (Android and iOS) Verified Merchant Seal

We apologize for any inconvenience this may cause and thank you for your patience as we work to enhance the payment gateway. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center.
Jun 16, 21:33 UTC
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