Identified - Authorize.net is planning to upgrade the Virtual Point of Sale service to rectify several issues, which include:

-Device Registration
-Receipt Printing
-Authentication/Login Failures
-Session Timeouts

These enhancements are anticipated to be rolled out in the coming month (April 2024). We will keep you informed about the exact release date of these updates.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC15743494

Mar 05, 2024 - 23:14 UTC

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For more information on our status page and how to use it, read our support article Authorize.net status page

API Connection/Endpoints Operational
Accept Suite ? Operational
Advance Integration Method (AIM) ? Operational
Authorize.net API ? Operational
Boarding API ? Operational
OAuth ? Operational
Server Integration Method (SIM) ? Operational
Webhooks ? Operational
Corporate and Support Web Sites ? Operational
Corporate Site ? Operational
Developer Center ? Operational
Status Page ? Operational
Support Center ? Operational
Payment Gateway Processing Operational
AIB Merchant Services (AIBMS) ? Operational
American Express Direct ? Operational
Barclays Merchant Services ? Operational
Cardnet Operational
Chase Paymentech Solutions ? Operational
eCheck/ACH Operational
Elavon Operational
EVO Operational
FdiAus Operational
First Data Nashville Operational
First Data Omaha Operational
Global Payments North America (GPN) ? Operational
HBOS Operational
Heartland Payment Systems Operational
Heritage Worldpay Operational
HSBC Operational
NAB EPX Operational
Streamline Operational
TSYS Acquiring Solutions ? Operational
Vantiv ? Operational
WestPac Operational
Payment Services Operational
Account Updater Operational
Batch/File Upload Operational
Card Present Processing Operational
Customer Information Manager Operational
Customer Invoicing Operational
Digital Payments ? Operational
Recurring Billing Operational
Simple Checkout Operational
Virtual Terminal Operational
Portals ? Degraded Performance
Access/Login - Merchant Interface/Portal ? Operational
Access/Login - Mobile Point of Sale (mPOS) ? Operational
Access/Login - Partner Interface/Portal ? Operational
Access/Login - Virtual Point of Sale (VPOS) ? Degraded Performance
Add/Manage Merchant - Partner Interface/Portal Operational
Reports - Merchant Interface/Portal Operational
Reports - Partner Interface/Portal Operational
Transaction Management/Search - Merchant Interface/Portal Operational
Risk Operational
Advance Fraud Detection Suite ? Operational
Sandbox/Testing Environment ? Operational
API Connection/Endpoints ? Operational
Payment Gateway Processing Operational
Payment Services ? Operational
Portals ? Operational
Risk ? Operational
Settlement/Batching Operational
Settlement/Batching ? Operational
AIB Merchant Services (AIBMS) ? Operational
American Express Direct ? Operational
Barclays Merchant Services ? Operational
Cardnet Operational
Chase Paymentech Solutions ? Operational
eCheck/ACH Operational
Elavon Operational
EVO Operational
FdiAus Operational
First Data Nashville Operational
First Data Omaha Operational
Global Payments North America (GPN) ? Operational
HBOS Operational
Heartland Payment Systems Operational
Heritage Worldpay Operational
HSBC Operational
NAB EPX Operational
Streamline Operational
TSYS Acquiring Solutions ? Operational
Vantiv ? Operational
WestPac Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 19, 2024

No incidents reported today.

Mar 18, 2024
Completed - The planned enhancement of the Merchant Interface has been completed.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Mar 18, 22:55 UTC
In progress - We are currently implementing the enhancement for the Merchant Interface.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Mar 18, 20:30 UTC
Update - We expect to start the maintenance and change implementing at ~1:30pm PT for the Merchant Interface.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Mar 18, 19:45 UTC
Scheduled - Authorize.net will be enhancing the Merchant Interface. These enhancements will only affect the style and appearance of the interface; no functionality changes will be made. The anticipated release dates for these enhancements are listed below and if any changes occur to this schedule, we will communicate the new dates.

Sandbox: March 14, 2024 (Completed)
Production: March 18, 2024 (Scheduled)

An example of this enhancement can be found here.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Mar 14, 17:14 UTC
Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024

No incidents reported.

Mar 13, 2024

No incidents reported.

Mar 12, 2024

No incidents reported.

Mar 11, 2024

No incidents reported.

Mar 10, 2024

No incidents reported.

Mar 9, 2024

No incidents reported.

Mar 8, 2024

No incidents reported.

Mar 7, 2024

No incidents reported.

Mar 6, 2024

No incidents reported.

Mar 5, 2024

Unresolved incident: Virtual Point of Sale Bug Fixes.