Monitoring - Beginning this January, Authorize.net enhanced its login process by enabling multi-factor authentication, which is now required to access your account. This means you will be prompted to enter a one-time passcode that is sent to the email address associated with your Authorize.net username at each login.

After verifying your account, you are provided with the option to remember the login device, which will reduce the additional verification requirement when you login in the future on the same device.

Please make sure your email contact information is up to date so you can complete this process. To learn how to update your email address, read our support article here.

Additional information on multi-factor authentication can be found in our support article: What is multi-factor authentication?

Jan 18, 2023 - 00:27 UTC

About This Site

Welcome to the Authorize.net status page. We use this page to communicate service availability and status. Subscribe to get real-time updates via Email, SMS.

For more information on our status page and how to use it, read our support article Authorize.net status page

API Connection/Endpoints ? Operational
Corporate and Support Web Sites ? Operational
Corporate Site ? Operational
Developer Center ? Operational
Status Page ? Operational
Support Center ? Operational
Payment Gateway Processing Operational
AIB Merchant Services (AIBMS) ? Operational
American Express Direct ? Operational
Barclays Merchant Services ? Operational
Cardnet Operational
Chase Paymentech Solutions ? Operational
eCheck/ACH Operational
Elavon Operational
EVO Operational
FdiAus Operational
First Data Nashville Operational
First Data Omaha Operational
Global Payments North America (GPN) ? Operational
HBOS Operational
Heartland Payment Systems Operational
Heritage Worldpay Operational
HSBC Operational
NAB EPX Operational
Streamline Operational
TSYS Acquiring Solutions ? Operational
Vantiv ? Operational
WestPac Operational
Payment Services Operational
Account Updater Operational
Advance Fraud Detection Suite Operational
Customer Information Manager Operational
Customer Invoicing Operational
Digital Payments ? Operational
Recurring Billing Operational
Simple Checkout Operational
Portals ? Under Maintenance
Access/Login - Merchant Interface ? Under Maintenance
Access/Login - mPOS ? Operational
Access/Login - Partner Interface ? Under Maintenance
Access/Login - VPOS ? Operational
Add Merchant - Partner Interface Operational
Batch/File Upload - Merchant Interface Operational
Reports - Merchant Interface Operational
Reports - Partner Interface Operational
Transaction Search - Merchant Interface Operational
Virtual Terminal - Merchant Interface Operational
Sandbox/Testing Environment ? Operational
API Connection/Endpoints ? Operational
Payment Gateway Processing Operational
Payment Services Operational
Portals ? Operational
Settlement/Batching Operational
Settlement/Batching ? Operational
AIB Merchant Services (AIBMS) ? Operational
American Express Direct ? Operational
Barclays Merchant Services ? Operational
Cardnet Operational
Chase Paymentech Solutions ? Operational
eCheck/ACH Operational
Elavon Operational
EVO Operational
FdiAus Operational
First Data Nashville Operational
First Data Omaha Operational
Global Payments North America (GPN) ? Operational
HBOS Operational
Heartland Payment Systems Operational
Heritage Worldpay Operational
HSBC Operational
NAB EPX Operational
Streamline Operational
TSYS Acquiring Solutions ? Operational
Vantiv ? Operational
WestPac Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
This change only applies to merchants whose website or payment application uses Authorize.net’s APIs.

Authorize.net will be renewing an expiring leaf certificate. Because of industry changes in certificate expirations, this type of update may happen more than once a year, depending on the need. With this update, there is no change to the root or intermediate certificates. This change is transparent if your site or application is set up to trust Entrust’s root and intermediate certificate, which is recommended. If it is set up to require trusting of a new leaf certificate, you must install or trust the new leaf certificate prior to the update dates listed below. It is not recommended to require trusting, due to the possibility of expiring and changing leaf certificates.

Certificate Update Schedule: 02/22/2023 - 02/23/2023 for both Sandbox and Product.

For more details and information on obtaining the necessary certificates, please refer to our support article: How do I obtain Authorize.nets Certificate for my host/solution provider?

Posted on Jan 25, 2023 - 20:59 UTC
Past Incidents
Jan 31, 2023

No incidents reported today.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023
Resolved - Authorize.net is aware of an issue that impacted the onetime pin verification impacting users ability to verify and perform account changes/updates. This issue has since resolved and onetime pin verification is working as normal.

Start: 1/23/2023, 5:56pm GMT
End: 1/23/2023, 7:37pm GMT

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Jan 23, 17:45 UTC
Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.

Jan 18, 2023

Unresolved incident: Enhancement logging in to Authorize.net.

Jan 17, 2023

No incidents reported.