Merchant and Partner Interface Access Issue
Incident
Report for Authorize.net
Resolved
The issue affecting the Merchant and Partner Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences.
Reported Start Time:19:02 GMT on 11/6/2023
Reported End Time: 19:19 GMT on 11/6/2023
Impact: Customers are now able to use the Merchant and Partner Interface as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC17166474
Reported Start Time:19:02 GMT on 11/6/2023
Reported End Time: 19:19 GMT on 11/6/2023
Impact: Customers are now able to use the Merchant and Partner Interface as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC17166474
Monitoring
Authorize.net identified an issue that was affecting access to the Merchant and Partner Interface. A fix has been implemented and we are monitoring closely to ensure the issue is resolved.
Impact: The issue has been mitigated and customers are now able to use the Merchant and Partner Interface as expected.
Reported Start Time: 19:02 GMT on 11/6/2023
Reported End Time: 19:19 GMT on 11/6/2023
Next Update: As current status changes.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC17166474.
Impact: The issue has been mitigated and customers are now able to use the Merchant and Partner Interface as expected.
Reported Start Time: 19:02 GMT on 11/6/2023
Reported End Time: 19:19 GMT on 11/6/2023
Next Update: As current status changes.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC17166474.
This incident affected: Portals (Access/Login - Merchant Interface/Portal, Access/Login - Partner Interface/Portal).