Merchant/Partner Interface Login Issue
Incident
Report for Authorize.net
Resolved
The issue affecting the Merchant and Partner Interface has now been fully resolved.
Reported Start Time: 18 November 2025 13:20 GMT
Reported End Time: 18 November 2025 14:35 GMT
Impact: Customers are now able to use the Merchant and Partner Interface as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC22957355
Reported Start Time: 18 November 2025 13:20 GMT
Reported End Time: 18 November 2025 14:35 GMT
Impact: Customers are now able to use the Merchant and Partner Interface as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC22957355
Monitoring
A fix has been implemented and we are monitoring closely to ensure the issue is resolved.
Impact: The issue has been mitigated and customers are now able to use the Merchant and Partner Portals as expected.
Reported Start Time: 18 November 2025 13:20 GMT
Reported End Time: 18 November 2025 14:35 GMT
Next Update: As current status changes.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #:INC22957355
Impact: The issue has been mitigated and customers are now able to use the Merchant and Partner Portals as expected.
Reported Start Time: 18 November 2025 13:20 GMT
Reported End Time: 18 November 2025 14:35 GMT
Next Update: As current status changes.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #:INC22957355
Identified
We have identified the issue affecting the performance of Authorize.net Portals and we appreciate your patience as we work urgently on mitigation.
Impact: Users may experience issues with Authorize.net portals.
Reported Start Time:
Next Update: As current status changes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC22957355
Impact: Users may experience issues with Authorize.net portals.
Reported Start Time:
Next Update: As current status changes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC22957355
Investigating
Authorize.net is aware of an issue that is currently affecting MINT access
We are investigating the cause and working urgently to resolve the issue.
Impact: Users may experience issues with MINT portal access
Reported Start Time: 18 November 2025
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC22957355
We are investigating the cause and working urgently to resolve the issue.
Impact: Users may experience issues with MINT portal access
Reported Start Time: 18 November 2025
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC22957355
This incident affected: Portals (Access/Login - Merchant Interface/Portal, Access/Login - Partner Interface/Portal).