Planned System Maintenance Update - SSL Certificate Change – Sandbox and Production Environments
Scheduled Maintenance
Report for Authorize.net
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Authorize.net is changing the SSL/TLS certificates that applications and websites use to communicate with our systems, moving from Entrust to DigiCert.
However, due to issues encountered since implementing our Digicert SSL/TLS certificate update and the impact that it has had on some of our tools and services, we have reverted back to the original Entrust certificates. We will be re-evaluating impact and looking at a future date for implementing the new certificates.
This change will impact both browser-based and server-to-server interactions.
Scenarios Requiring Action:
Users whose applications or websites pin the leaf certificate will need to update their settings.
Users whose applications or websites use custom trust stores will need to import the DigiCert CAs.
Users whose applications or websites pin to the CAs will need to update their pins.
Should you encounter any errors after pinning to the new Digicert certificates, you will need to make the necessary changes and re-install Entrust certificates. We advise reaching out to your solution providers, developers, or website hosts for assistance with these changes if they are needed.
Scheduled: 15:00 GMT
Sandbox/Production: October 25th, 2024.
However, due to issues encountered since implementing our Digicert SSL/TLS certificate update and the impact that it has had on some of our tools and services, we have reverted back to the original Entrust certificates. We will be re-evaluating impact and looking at a future date for implementing the new certificates.
This change will impact both browser-based and server-to-server interactions.
Scenarios Requiring Action:
Users whose applications or websites pin the leaf certificate will need to update their settings.
Users whose applications or websites use custom trust stores will need to import the DigiCert CAs.
Users whose applications or websites pin to the CAs will need to update their pins.
Should you encounter any errors after pinning to the new Digicert certificates, you will need to make the necessary changes and re-install Entrust certificates. We advise reaching out to your solution providers, developers, or website hosts for assistance with these changes if they are needed.
Scheduled: 15:00 GMT
Sandbox/Production: October 25th, 2024.
This scheduled maintenance affected: API Connection/Endpoints (Accept Suite, Advance Integration Method (AIM), Authorize.net API, Boarding API, OAuth, Server Integration Method (SIM), Webhooks).