Service Disruption - Processing transactions in Accept Payments in MINT 2.0
Incident
Report for Authorize.net
Postmortem
Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link Here
Resolved
The issue affecting Processing transactions in Accept Payments in MINT 2.0 has now been fully resolved.
Authorize.net is conducting an internal review of the events to mitigate future occurrences.
Reported Start Time: 23 March 2026 14:00 GMT
Reported End Time: 25 March 2026 13:45 GMT
Impact: Authorize only transactions are being processed as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC24750967
Authorize.net is conducting an internal review of the events to mitigate future occurrences.
Reported Start Time: 23 March 2026 14:00 GMT
Reported End Time: 25 March 2026 13:45 GMT
Impact: Authorize only transactions are being processed as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC24750967
Update
We are continuing to work on a fix for this issue.
Impact: Authorize only transactions are being processed as authorized and captured which may result in funds being transferred from customer accounts without prior notification.
Reported Start Time: 23 March 2026
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC24750967
Impact: Authorize only transactions are being processed as authorized and captured which may result in funds being transferred from customer accounts without prior notification.
Reported Start Time: 23 March 2026
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC24750967
Identified
Authorize.net is aware of an issue that is currently affecting customer transactions. We have identified the cause and working urgently to resolve the issue.
Impact: Authorize only transactions are being processed as authorized and captured which may result in funds being transferred from customer accounts without prior notification.
Reported Start Time: 23 March 2026
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC24750967
Impact: Authorize only transactions are being processed as authorized and captured which may result in funds being transferred from customer accounts without prior notification.
Reported Start Time: 23 March 2026
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC24750967
This incident affected: Payment Services (Virtual Terminal).