Sandbox Service Disruption
Incident
Report for Authorize.net
Resolved
The issue affecting the Sandbox environment has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences.
Reported Start Time: 13 March 2026
Reported End Time: 00:00 GMT on 14 March 2026
Impact: Customers are now able to receive the Webhook notifications as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC24588790
Reported Start Time: 13 March 2026
Reported End Time: 00:00 GMT on 14 March 2026
Impact: Customers are now able to receive the Webhook notifications as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC24588790
Update
Authorize.net continues to investigate the service disruption affecting the Sandbox environment. Webhook notifications may be delayed or not be sent as expected. Use of the transaction reporting API during this time is recommended. We apologize for any inconvenience this may have caused.
We are working urgently to resolve the issue.
Impact: Webhook notifications may be delayed or not be sent as expected.
Reported Start Time: 13 March 2026
Next Update: As current status changes.
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC24588790
We are working urgently to resolve the issue.
Impact: Webhook notifications may be delayed or not be sent as expected.
Reported Start Time: 13 March 2026
Next Update: As current status changes.
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC24588790
Investigating
Authorize.net is aware of a service disruption affecting the Sandbox environment. Webhook notifications may be delayed or not be sent as expected. Use of the transaction reporting API during this time is recommended. We apologize for any inconvenience this may have caused.
We are investigating the cause and working urgently to resolve the issue.
Impact: Webhook notifications may be delayed or not be sent as expected.
Reported Start Time: 13 March 2026
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC24588790
We are investigating the cause and working urgently to resolve the issue.
Impact: Webhook notifications may be delayed or not be sent as expected.
Reported Start Time: 13 March 2026
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC24588790
This incident affected: Sandbox/Testing Environment (API Connection/Endpoints).