Test Mode Only Email Receipts Unavailable
Incident
Report for Authorize.net
Resolved
The issue affecting the transaction email receipts in Test Mode has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences.
Reported Start Time: 20 February 2025
Reported End Time: 23:50 GMT 24 February 2025
Impact: Customers are now able to use Transaction email receipts in Test Mode as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Reported Start Time: 20 February 2025
Reported End Time: 23:50 GMT 24 February 2025
Impact: Customers are now able to use Transaction email receipts in Test Mode as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Monitoring
The transaction email receipts in Test Mode are now re-enabled. We are monitoring to confirm the issue is fully resolved.
Impact: Transaction email receipts in Test Mode are now available.
Start: 20 February 2025
End: 23:50 GMT 24 February 2025
Next Update: Only if there are any changes to current status.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Impact: Transaction email receipts in Test Mode are now available.
Start: 20 February 2025
End: 23:50 GMT 24 February 2025
Next Update: Only if there are any changes to current status.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Identified
Transaction email receipts in Test Mode are currently unavailable. We are continuing to work to restore full access.
We appreciate your patience as we work urgently to resolve the issue.
Impact: Transaction email receipts in Test Mode are currently unavailable.
Reported Start Time: 20 February 2025
Next Update: As current status changes.
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
We appreciate your patience as we work urgently to resolve the issue.
Impact: Transaction email receipts in Test Mode are currently unavailable.
Reported Start Time: 20 February 2025
Next Update: As current status changes.
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
This incident affected: Portals (Access/Login - Merchant Interface/Portal).