Merchant Interface Access Issue
Incident
Report for Authorize.net
Resolved
The issue affecting the Merchant Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences.
Reported Start Time: 26 February 2026 at 16:20 GMT
Reported End Time: 26 February 2026 at 20:49 GMT
Impact: Customers are now able to use the Merchant Interface as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC24342108
Reported Start Time: 26 February 2026 at 16:20 GMT
Reported End Time: 26 February 2026 at 20:49 GMT
Impact: Customers are now able to use the Merchant Interface as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC24342108
Monitoring
A fix has been implemented and we are monitoring closely to ensure the issue is resolved.
Impact: The issue has been mitigated and customers are now able to use the Merchant Interface as expected.
Reported Start Time: 26 February 2026 at 16:20 GMT
Reported End Time: 26 February 2026 at 17:13 GMT
Next Update: As current status changes.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC24342108
Impact: The issue has been mitigated and customers are now able to use the Merchant Interface as expected.
Reported Start Time: 26 February 2026 at 16:20 GMT
Reported End Time: 26 February 2026 at 17:13 GMT
Next Update: As current status changes.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC24342108
Investigating
Authorize.net is aware of an issue that is currently affecting the login process for Merchant Interface.
We are investigating the cause and working urgently to resolve the issue.
Impact: Users may experience issues with login for Merchant Interface.
Reported Start Time: 26 February 2026 at 16:20 GMT
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC24342108
We are investigating the cause and working urgently to resolve the issue.
Impact: Users may experience issues with login for Merchant Interface.
Reported Start Time: 26 February 2026 at 16:20 GMT
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC24342108
This incident affected: Portals (Access/Login - Merchant Interface/Portal).