End of Life - Legacy mPOS & In-Person SDK Upgrade
Scheduled Maintenance
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In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
We have released payment gateway updates for Production that will disable the ability to log into our legacy mPOS app (mPOS 1.0), bringing the legacy app to End of Life and requiring clients to use the latest mPOS 2.0 app.
This will also cause any client using Biometric login on the mPOS 2.0 app to need to re-enable Biometrics.
To re-enable Biometrics please follow the below steps:
1) Users will need to log in using username and Password -> get the OTP and successfully log in
2) Navigate to Settings -> Security - Biometrics -> Disable biometrics -> Enable biometrics - at this point the app will log out
3) User needs to log in using username and password -> get the OTP -> enable biometrics
This release will also affect any 3rd party applications using our In-Person SDK and will require those applications to upgrade to the latest In-Person SDK.
Please refer to our Knowledge Articles for more information. https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-08661
We apologize for any inconvenience this may cause and thank you for your patience as we work to enhance the payment gateway.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
This will also cause any client using Biometric login on the mPOS 2.0 app to need to re-enable Biometrics.
To re-enable Biometrics please follow the below steps:
1) Users will need to log in using username and Password -> get the OTP and successfully log in
2) Navigate to Settings -> Security - Biometrics -> Disable biometrics -> Enable biometrics - at this point the app will log out
3) User needs to log in using username and password -> get the OTP -> enable biometrics
This release will also affect any 3rd party applications using our In-Person SDK and will require those applications to upgrade to the latest In-Person SDK.
Please refer to our Knowledge Articles for more information. https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-08661
We apologize for any inconvenience this may cause and thank you for your patience as we work to enhance the payment gateway.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
This scheduled maintenance affects: Portals (Access/Login - Mobile Point of Sale (mPOS)).