Planned System Maintenance Notification Production - 04/08/2023
Scheduled for Apr 9, 04:00 - 04:30 UTC
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Scheduled
On 04/08/2023, we will be implementing planned payment gateway updates for Production, beginning at 9:00 PM Pacific.
For details on services intermittently inaccessible, please see our support article: Planned System Maintenance Service Impact
Though each service will be affected during the updates, no service should be unavailable for the entire 30-minute window.
We apologize for any inconvenience this may cause and thank you for your patience as we work to enhance the payment gateway.
Also on 04/08/2023, all transactions and expired, canceled or terminated ARB subscriptions (and their associated profiles) from 2020 will be permanently archived and no longer accessible in the Merchant Interface.
For detailed information on how to search for and download transactions within a specific date range, please see our support article: How do I download transaction search results?
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
For details on services intermittently inaccessible, please see our support article: Planned System Maintenance Service Impact
Though each service will be affected during the updates, no service should be unavailable for the entire 30-minute window.
We apologize for any inconvenience this may cause and thank you for your patience as we work to enhance the payment gateway.
Also on 04/08/2023, all transactions and expired, canceled or terminated ARB subscriptions (and their associated profiles) from 2020 will be permanently archived and no longer accessible in the Merchant Interface.
For detailed information on how to search for and download transactions within a specific date range, please see our support article: How do I download transaction search results?
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
This scheduled maintenance affects: API Connection/Endpoints, Payment Services (Account Updater, Advance Fraud Detection Suite, Customer Information Manager, Customer Invoicing, Digital Payments, Recurring Billing, Simple Checkout), Settlement/Batching (AIB Merchant Services (AIBMS), American Express Direct, Barclays Merchant Services, Cardnet, Chase Paymentech Solutions, eCheck/ACH, Elavon, EVO, FdiAus, First Data Nashville, First Data Omaha, Global Payments North America (GPN), HBOS, Heartland Payment Systems, Heritage Worldpay, HSBC, NAB EPX, Streamline, TSYS Acquiring Solutions, Vantiv, WestPac), Portals (Access/Login - Merchant Interface, Access/Login - mPOS, Access/Login - Partner Interface, Access/Login - VPOS, Add Merchant - Partner Interface, Batch/File Upload - Merchant Interface, Reports - Merchant Interface, Reports - Partner Interface, Transaction Search - Merchant Interface, Virtual Terminal - Merchant Interface), and Payment Gateway Processing (AIB Merchant Services (AIBMS), American Express Direct, Barclays Merchant Services, Cardnet, Chase Paymentech Solutions, eCheck/ACH, Elavon, EVO, FdiAus, First Data Nashville, First Data Omaha, Global Payments North America (GPN), HBOS, Heartland Payment Systems, Heritage Worldpay, HSBC, NAB EPX, Streamline, TSYS Acquiring Solutions, Vantiv, WestPac).