Planned System Maintenance Notification Production - 04/08/2023
Scheduled Maintenance
Report for Authorize.net
Completed
The planned payment gateway updates have been completed. All systems and services have been restored and are working as expected.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Verifying
The planned payment gateway updates have been completed. We are monitoring to confirm all systems have been restored and are working as expected.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
In progress
We are currently implementing our previously announced planned payment gateway updates.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Scheduled
On 04/08/2023, we will be implementing planned payment gateway updates for Production, beginning at 9:00 PM Pacific.
For details on services intermittently inaccessible, please see our support article: Planned System Maintenance Service Impact
Though each service will be affected during the updates, no service should be unavailable for the entire 30-minute window.
We apologize for any inconvenience this may cause and thank you for your patience as we work to enhance the payment gateway.
Also on 04/08/2023, all transactions and expired, canceled or terminated ARB subscriptions (and their associated profiles) from 2020 will be permanently archived and no longer accessible in the Merchant Interface.
For detailed information on how to search for and download transactions within a specific date range, please see our support article: How do I download transaction search results?
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
For details on services intermittently inaccessible, please see our support article: Planned System Maintenance Service Impact
Though each service will be affected during the updates, no service should be unavailable for the entire 30-minute window.
We apologize for any inconvenience this may cause and thank you for your patience as we work to enhance the payment gateway.
Also on 04/08/2023, all transactions and expired, canceled or terminated ARB subscriptions (and their associated profiles) from 2020 will be permanently archived and no longer accessible in the Merchant Interface.
For detailed information on how to search for and download transactions within a specific date range, please see our support article: How do I download transaction search results?
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
This scheduled maintenance affected: Risk (Advance Fraud Detection Suite), Payment Services (Account Updater, Batch/File Upload, Customer Information Manager, Customer Invoicing, Digital Payments, Recurring Billing, Simple Checkout, Virtual Terminal), Settlement/Batching (AIB Merchant Services (AIBMS), American Express Direct, Barclays Merchant Services, Cardnet, Chase Paymentech Solutions, eCheck/ACH, Elavon, EVO, FdiAus, First Data Nashville, First Data Omaha, Global Payments North America (GPN), HBOS, Heartland Payment Systems, Heritage Worldpay, HSBC, NAB EPX, Streamline, TSYS Acquiring Solutions, Vantiv, WestPac), Portals (Access/Login - Merchant Interface/Portal, Access/Login - Mobile Point of Sale (mPOS), Access/Login - Partner Interface/Portal, Access/Login - Virtual Point of Sale (VPOS), Add/Manage Merchant - Partner Interface/Portal, Reports - Merchant Interface/Portal, Reports - Partner Interface/Portal, Transaction Management/Search - Merchant Interface/Portal), Payment Gateway Processing (AIB Merchant Services (AIBMS), American Express Direct, Barclays Merchant Services, Cardnet, Chase Paymentech Solutions, eCheck/ACH, Elavon, EVO, FdiAus, First Data Nashville, First Data Omaha, Global Payments North America (GPN), HBOS, Heartland Payment Systems, Heritage Worldpay, HSBC, NAB EPX, Streamline, TSYS Acquiring Solutions, Vantiv, WestPac), and API Connection/Endpoints (Authorize.net API).