Settlement Delays for some CCS Processors
Incident
Report for Authorize.net
Resolved
The issue affecting the CCS Settlement Delays for the following processors:
- NABEPX
- EVO
- WePay
- Vantiv
- TYSYS
has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences.
Start: 09 September 2023
End: 04:00 GMT on 12 September 2023
Impact: All CCS Settlements are processing as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #:INC16790121
- NABEPX
- EVO
- WePay
- Vantiv
- TYSYS
has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences.
Start: 09 September 2023
End: 04:00 GMT on 12 September 2023
Impact: All CCS Settlements are processing as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #:INC16790121
Update
We are continuing to work on the issue that resulted in a settlement delay for batches processed on 09 September 2023. We appreciate your patience as we work urgently on mitigation.
After further investigation, we have identified the impacts of following processors:
- NAB EPX
- EVO
- WePay
- Vantiv
- TSYS
Reported Start Time: 09 September 2023
Impact: Due to the settlement delay, merchants may receive their settlement funding later than usual.
Next Update: As current status changes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC16790121
After further investigation, we have identified the impacts of following processors:
- NAB EPX
- EVO
- WePay
- Vantiv
- TSYS
Reported Start Time: 09 September 2023
Impact: Due to the settlement delay, merchants may receive their settlement funding later than usual.
Next Update: As current status changes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC16790121
Identified
We have identified the issue that resulted in a settlement delay for batches processed on 09 September 2023. Impact CCS processors includes:
-NAB EPX
-EVO
-WePay
-Vantiv
We appreciate your patience as we work urgently on mitigation.
Reported Start Time: 09 September 2023
Impact: Due to the settlement delay, merchants may receive their settlement funding later than usual.
Next Update: As current status changes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
-NAB EPX
-EVO
-WePay
-Vantiv
We appreciate your patience as we work urgently on mitigation.
Reported Start Time: 09 September 2023
Impact: Due to the settlement delay, merchants may receive their settlement funding later than usual.
Next Update: As current status changes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Investigating
Authorize.net is aware of an issue that is currently affecting CCS Settlement Delays for the following processors:
- NABEPX
- EVO
- WePay
- Vantiv
We are investigating the cause and working urgently to resolve the issue.
Impact: Currently being investigated for RTC and Impact
Reported Start Time: 09 September 2023
Next Update: Within 90 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
- NABEPX
- EVO
- WePay
- Vantiv
We are investigating the cause and working urgently to resolve the issue.
Impact: Currently being investigated for RTC and Impact
Reported Start Time: 09 September 2023
Next Update: Within 90 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
This incident affected: Settlement/Batching (Chase Paymentech Solutions, EVO, NAB EPX, TSYS Acquiring Solutions, Vantiv).