Scheduled
We will be performing Production system maintenance on December 12th, 2025, beginning at 7:30 PM Pacific, lasting for approximately 30-60 minutes with intermittent service interruption.
Though services will be impacted, no service should be unavailable for the entirety of the update window.
For details on services intermittently inaccessible, please see our support article: Planned System Maintenance Service Impact
We apologize for any inconvenience this may cause and thank you for your patience as we work to enhance the payment gateway.
Posted Dec 08, 2025 - 20:27 UTC
This scheduled maintenance affects: Risk (Advance Fraud Detection Suite), Payment Services (Account Updater, Batch/File Upload, Customer Information Manager, Customer Invoicing, Digital Payments, Recurring Billing, Simple Checkout, Virtual Terminal), Settlement/Batching (AIB Merchant Services (AIBMS), American Express Direct, Barclays Merchant Services, Cardnet, Chase Paymentech Solutions, eCheck/ACH, Elavon, EVO, FdiAus, First Data Nashville, First Data Omaha, Global Payments North America (GPN), HBOS, Heartland Payment Systems, Heritage Worldpay, HSBC, NAB EPX, Streamline, TSYS Acquiring Solutions, Vantiv, WestPac), Portals (Access/Login - Merchant Interface/Portal, Access/Login - Mobile Point of Sale (mPOS), Access/Login - Partner Interface/Portal, Access/Login - Virtual Point of Sale (VPOS), Add/Manage Merchant - Partner Interface/Portal, Reports - Merchant Interface/Portal, Reports - Partner Interface/Portal, Transaction Management/Search - Merchant Interface/Portal), Payment Gateway Processing (AIB Merchant Services (AIBMS), American Express Direct, Barclays Merchant Services, Cardnet, Chase Paymentech Solutions, eCheck/ACH, Elavon, EVO, FdiAus, First Data Nashville, First Data Omaha, Global Payments North America (GPN), HBOS, Heartland Payment Systems, Heritage Worldpay, HSBC, NAB EPX, Streamline, TSYS Acquiring Solutions, Vantiv, WestPac), and API Connection/Endpoints (Authorize.net API).