EVO Processor Service Disruption

Incident Report for Authorize.net

Resolved

The issue affecting EVO Processor has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences.

Reported Start Time: 15:16 GMT - 20 February 2025
Reported End Time: 17:04 GMT - 20 February 2025

Impact: Customers are now able to use EVO Processor services as normal.

Next Update: No further updates, issue resolved.


Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #:INC20046786
Posted Feb 21, 2025 - 01:09 UTC

Update

An issue that was affecting EVO transaction processing has been mitigated. We are monitoring to confirm the issue is fully resolved.

Impact: Users may have experienced payment processing errors with EVO SNAP transactions.

Reported Start Time:13:16 GMT - 20 February 2025

Next Update: As status changes.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #:INC20046786
Posted Feb 20, 2025 - 16:45 UTC

Monitoring

An issue that was affecting EVO transaction processing has been mitigated. We are monitoring to confirm the issue is fully resolved.

Impact: Users may have experienced payment processing errors with certain transactions.
Reported Start Time:16:31 GMT - 20 February 2025

Next Update: As status changes.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #:INC20046786
Posted Feb 20, 2025 - 16:38 UTC
This incident affected: Payment Gateway Processing (EVO).