Authorize.net Corporate and Support Websites Service Disruption
Incident
Report for Authorize.net
Resolved
The issue affecting the functionality of Corporate and Support Web Sites has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences.
Reported Start Time: 13:30 GMT, 23 July 2026
Reported End Time: 19:15 GMT, 23 July 2026
Impact:: Support Center users may have experienced delays when creating cases, posting comments, and using chat functionality. The issue has been resolved, and all services are now operating normally.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC26537088
Reported Start Time: 13:30 GMT, 23 July 2026
Reported End Time: 19:15 GMT, 23 July 2026
Impact:: Support Center users may have experienced delays when creating cases, posting comments, and using chat functionality. The issue has been resolved, and all services are now operating normally.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC26537088
Investigating
Authorize.net is aware of an issue that is currently affecting the functionality of Corporate and Support Web Sites.
We are investigating the cause and working urgently to resolve the issue. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Impact:Support Center users may experience delays when creating cases, posting comments, and using chat functionality.
Reported Start Time: 13:30 GMT, 23 July 2026
Next Update: As status changes
Incident #: INC26537088
We are investigating the cause and working urgently to resolve the issue. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Impact:Support Center users may experience delays when creating cases, posting comments, and using chat functionality.
Reported Start Time: 13:30 GMT, 23 July 2026
Next Update: As status changes
Incident #: INC26537088
This incident affected: Corporate and Support Web Sites (Corporate Site, Support Center).