Transaction Management - Merchant Interface/Portal Service Disruption

Incident Report for Authorize.net

Resolved

Authorize.net was made aware of an issue that affected the transaction management for Merchant Interface/Portal. The issue has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences.

Reported Start Time: 03 July 2026, 12:00 GMT
Reported End Time: 03 July 2026, 15:14 GMT

Impact: Clients experienced issues with the transaction search feature within Merchant Interface/Portal. Some processed transactions were not displaying in MINT. Customers are now able to use the Merchant Interface/Portal as normal.

Next Update: No further updates, issue resolved.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC26319079

Posted Jul 03, 2026 - 16:05 UTC

This incident affected: Portals (Transaction Management/Search - Merchant Interface/Portal).