Customer Invoicing Service Disruption
Incident
Report for Authorize.net
Resolved
The issue affecting Authorize.net’s Customer Invoicing services has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences.
Reported Start Time: 01 September 2026, 01:00 GMT
Reported End Time: 02 September 2026, 16:45 GMT
Impact: Customer Invoicing processing has returned to normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC26897126
Reported Start Time: 01 September 2026, 01:00 GMT
Reported End Time: 02 September 2026, 16:45 GMT
Impact: Customer Invoicing processing has returned to normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC26897126
Monitoring
We have identified the issue affecting Customer Invoicing services and implemented a fix. We are closely monitoring to ensure the issue is resolved.
Impact: Customer Invoicing processing has returned to normal.
Reported Start Time: 01 September 2026, 01:00 GMT
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC26897126
Impact: Customer Invoicing processing has returned to normal.
Reported Start Time: 01 September 2026, 01:00 GMT
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC26897126
Investigating
Authorize.net is aware of an issue that is currently affecting Customer Invoicing services.
We are investigating the cause and working urgently to resolve the issue.
Impact: Users may be experiencing issues where paid invoices are not updating to a "Paid" status.
Reported Start Time: 01 September 2026, 01:00 GMT
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC26897126
We are investigating the cause and working urgently to resolve the issue.
Impact: Users may be experiencing issues where paid invoices are not updating to a "Paid" status.
Reported Start Time: 01 September 2026, 01:00 GMT
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC26897126
This incident affected: Payment Services (Customer Invoicing).