Sandbox Account Creation - Service Disruption
Incident
Report for Authorize.net
Resolved
The issue affecting the Sandbox Account creation process has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences.
Reported Start Time: 7 April 2026 15:19 GMT
Reported End Time: 8 April 2026 13:40 GMT
Impact: Customers are now able to use the Sandbox Account creation process as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #:INC249388484
Reported Start Time: 7 April 2026 15:19 GMT
Reported End Time: 8 April 2026 13:40 GMT
Impact: Customers are now able to use the Sandbox Account creation process as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #:INC249388484
Update
We continue to investigate the cause and working urgently to resolve the issue that is currently affecting the Sandbox Account creation process.
Impact: Users may experience issues while creating Sandbox Account.
Reported Start Time: 3:19 PM GMT on 7 April 2026
Next Update: As current status changes.
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC249388484
Impact: Users may experience issues while creating Sandbox Account.
Reported Start Time: 3:19 PM GMT on 7 April 2026
Next Update: As current status changes.
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC249388484
Investigating
Authorize.net is aware of an issue that is currently affecting the Sandbox Account creation process.
We are investigating the cause and working urgently to resolve the issue.
Impact: Users may experience issues while creating Sandbox Account.
Reported Start Time: 3:19 PM GMT on 7 April 2026
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC249388484
We are investigating the cause and working urgently to resolve the issue.
Impact: Users may experience issues while creating Sandbox Account.
Reported Start Time: 3:19 PM GMT on 7 April 2026
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC249388484
This incident affected: Sandbox/Testing Environment (Portals).