API Connection/Endpoint - Server Integration Method (SIM) Relay Response Issue
Incident
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Identified
Authorize.net has identified the issue affecting the Server Integration Method (SIM) Relay Response and we appreciate your patience as we work urgently to implement a mitigation.
Impact: Merchants using SIM Relay Response may experience an issue where customers are redirected to a blank page instead of the expected confirmation page after submitting a payment.
Reported Start Time: 01 July 2026 TBD
Next Update:As current status changes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC26655163
Impact: Merchants using SIM Relay Response may experience an issue where customers are redirected to a blank page instead of the expected confirmation page after submitting a payment.
Reported Start Time: 01 July 2026 TBD
Next Update:As current status changes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC26655163
Update
Authorize.net is aware of an issue that is currently affecting the Server Integration Method (SIM) Relay Response.
We are investigating an issue where some customers may encounter a blank page after successful payment submission, and we are working urgently to resolve the issue.
Impact: Merchants using SIM Relay Response may experience an issue where customers are redirected to a blank page instead of the expected confirmation page after submitting a payment.
Reported Start Time: 01 July 2026, TBD
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC26655163
We are investigating an issue where some customers may encounter a blank page after successful payment submission, and we are working urgently to resolve the issue.
Impact: Merchants using SIM Relay Response may experience an issue where customers are redirected to a blank page instead of the expected confirmation page after submitting a payment.
Reported Start Time: 01 July 2026, TBD
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC26655163
Investigating
Authorize.net is aware of an issue that is currently affecting the Server Integration Method (SIM) Relay Response.
We are investigating an issue where some customers may encounter a blank page after successful payment submission, and we are working urgently to resolve the issue.
Impact: Merchants using SIM Relay Response may experience an issue where customers are redirected to a blank page instead of the expected confirmation page after submitting a payment.
Reported Start Time: 06 August 2026, TBD
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC26655163
We are investigating an issue where some customers may encounter a blank page after successful payment submission, and we are working urgently to resolve the issue.
Impact: Merchants using SIM Relay Response may experience an issue where customers are redirected to a blank page instead of the expected confirmation page after submitting a payment.
Reported Start Time: 06 August 2026, TBD
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC26655163
This incident affects: API Connection/Endpoints (Server Integration Method (SIM)).